Summary
Overview
Work History
Education
Skills
Movies
Restaurant du cœurs
Software
Timeline
Manager

Omar Cisse

New York,NY

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

4
4
years of professional experience

Work History

Manager

Patricksplace
New York, New York
02.2024 - 08.2024
  • makes sure the restaurant runs smoothly.
  • hiring and training staff following company policies.
  • Speaking with customers about any concerns or problems
  • creating work schedules

Lead Busser

Turkish Store
Arizona City, Arizona
08.2023 - 01.2024
  • Ensured all dishes were properly cleaned prior to being returned to the kitchen area.
  • Delivered food items from the kitchen to the dining room table.
  • Wiped down tables after each seating to prepare for next customers.
  • Checked restrooms periodically throughout shifts for cleanliness.
  • Displayed excellent knowledge of menu items and ingredients upon guest inquiries.
  • Provided assistance to wait staff during peak periods of business activity.

Bartender

Italian Rose
New York, NY
04.2023 - 10.2023
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Host

Vanity Bar
Phoenix, AZ
12.2022 - 02.2023
  • Greeted customers in a professional and courteous manners
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Warehouse Worker

FatKatz
Tucson, AZ
01.2021 - 11.2022
  • take in deliveries and check for damaged or missing items.
  • use lifting equipment to move stock around the warehouse.
  • check stock levels and make sure items are stored correctly.
  • pack, wrap and load items to be dispatched.
  • clean the warehouse.

Call Agent

Call Center Solutions
New York, NY
05.2020 - 12.2020
  • Entered customer information, inquiries and resolutions in company systems for performance tracking and service review purposes.
  • Placed orders, located products and services and troubleshot issues to meet customer needs.
  • Received incoming calls and paged individuals and departments over PA system.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Handled customer escalations professionally, upholding positive team reputation and maintaining satisfaction.

Education

GED -

Widener Universit
Chester, PA
10-2023

High School Diploma -

University Cheikh Anta Diop
Dakar , KS
10.2021

Bachelor Human Ressources -

Suprh Morocco
Morocco, IN
07.2018

Secondary School Certificate
Dakar , KS
08.2017

Skills

  • Excellent Communication
  • Interpersonal Communication
  • Teamwork and Collaboration

Movies

  • Love watching movies

Restaurant du cœurs

  • Love helping persons in needs
  • Was working as a volunteer in a camp for homeless in Senegal Dakar .

Software

  • Power intermediate
  • Excel Intermediate
  • Word intermediate

Timeline

Manager

Patricksplace
02.2024 - 08.2024

Lead Busser

Turkish Store
08.2023 - 01.2024

Bartender

Italian Rose
04.2023 - 10.2023

Host

Vanity Bar
12.2022 - 02.2023

Warehouse Worker

FatKatz
01.2021 - 11.2022

Call Agent

Call Center Solutions
05.2020 - 12.2020

GED -

Widener Universit

High School Diploma -

University Cheikh Anta Diop

Bachelor Human Ressources -

Suprh Morocco

Secondary School Certificate

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Omar Cisse