Omar Diaz Moran
25845 Anderson Ln,Stevenson Ranch
Summary
Dynamic Floor Manager with a proven track record at El Camacho Auto Sales, excelling in employee management and customer relations. Enhanced sales conversion rates through strategic training and effective negotiation. Committed to fostering team development and operational excellence, driving customer satisfaction and loyalty in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Floor Manager
El Camacho Auto Sales
Palmdale, CA
01.2018 - 01.2026
- Trained new employees on sales processes and customer service best practices.
- Developed strategies for merchandising vehicles, increasing visibility and customer engagement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Made sure customer don’t leave before talking to me to find a way to do the deal.
Floor Manager
Mission Hills Nissan
Mission Hills, CA
01.2014 - 12.2017
- Implemented scheduling adjustments to improve staff productivity during peak hours.
- Enhanced closing ratio and conversion by talking to almost every customer to do a deal
- Jumped from 3 different dealership.
- Owner wanted one week at Nissan and the other two were at Kia Alhambra and Alhambra Toyota
Straight Sales
El Camno Auto Sales
San Jose, CA
05.2005 - 12.2013
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Conducted product demonstrations to educate customers on features and benefits.
Floor Manager
Glendale Nissan
Glendale, CA
01.2000 - 12.2004
- Collaborated with team members to execute targeted sales strategies effectively.
- Facilitated closing processes to ensure smooth transition from sales to fulfillment.
- Negotiated terms and conditions with clients to finalize agreements effectively.
Education
Bachelor of Science -
La Salle
Skills
Employee management
Customer relations
Operations management
Team training and development
Sales development
Accomplishments
Received gold bracelet from Nissan for top Closer 2004 June.
Languages
Spanish
Native or Bilingual
Timeline
Floor Manager
El Camacho Auto Sales
01.2018 - 01.2026
Floor Manager
Mission Hills Nissan
01.2014 - 12.2017
Straight Sales
El Camno Auto Sales
05.2005 - 12.2013
Floor Manager
Glendale Nissan
01.2000 - 12.2004
Bachelor of Science -
La Salle