Omar Eldegwy
San Diego,CA
Overview
5
5
years of professional experience
Work History
Shift Lead
Tahini Authentic Middle Eastern Street Food
10.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
Manager
Shoe Shack
04.2022 - 10.2022
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sales Associate
Destinations City Gifts
02.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Management Information Systems
San Diego State University
San Diego, CA05.2025
Skills
- Managing Operations and Efficiency
- Shipment Processing
- Team Contribution
- Effective Listening and Communication
Languages
Arabic
English
Timeline
Shift Lead
Tahini Authentic Middle Eastern Street Food
10.2022 - Current
Manager
Shoe Shack
04.2022 - 10.2022
Sales Associate
Destinations City Gifts
02.2019 - 03.2020
Bachelor of Science - Management Information Systems
San Diego State University
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