Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Omar Guerrero

Medford,MN

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walgreens
05.2023 - 02.2024
  • I worked at Walgreens I cashiered as well as delivered customer service
  • I stocked items helped in the photo department and helped translate for anyone as needed
  • I also trained new team members as well as helped elderly folks.
  • I helped large volumes of customers every day with a positive attitude and focus on customer satisfaction.
  • I handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Hardees Crew Member

Hardee's
02.2022 - 09.2022
  • I worked as a crew member at Hardee's I was in the kitchen, so I made the food as well as keeping within the guidelines that the food needed to be
  • I also cleaned, did the dishes and dealt with customers as well if needed
  • I Trained new team members on procedures, how to make the food, and its guidelines.


Crew Member

Taco Johns
09.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

McDonald's Crew Member/Trainer

McDonald's
03.2020 - 08.2021
  • I was a McDonald's crew member I worked in the back taking orders cashiering dealing with customers as well as cleaning, doing dishes,
  • I trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.

Education

Associate's degree - Liberal Arts & Sciences

Riverland Community College
Owatonna, MN
05.2024

High school diploma -

Medford High School
Medford, MN
05.2024

Skills

  • Customer service (3 years)
  • Flexibility
  • Computer skills
  • Adaptability
  • Teamwork
  • Patience
  • Communication skills
  • Cashiering
  • Cash Handling
  • POS
  • Food preparation
  • Food safety
  • Serving
  • Cash handling
  • Organizational skills
  • Sales
  • Customer Support
  • Problem Resolution

Certification

Driver's License

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
05.2023 - 02.2024

Hardees Crew Member

Hardee's
02.2022 - 09.2022

Crew Member

Taco Johns
09.2021 - 02.2022

McDonald's Crew Member/Trainer

McDonald's
03.2020 - 08.2021

Associate's degree - Liberal Arts & Sciences

Riverland Community College

High school diploma -

Medford High School

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Omar Guerrero