Omar Hendrickson
Brooklyn,NY
Summary
Trustworthy Head Bartender with supervision and managerial experience. Offers attentive service to each customer and expertly leads bartenders. Versed in free pouring, blending techniques and preparing drinks true to recipe. Computer literate, positive attitude and sound communication skills.
Overview
5
5
years of professional experience
Work History
Head Bartender
Prime 623
Brooklyn, NY
02.2023 - 08.2024
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Trained new bartenders on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Upsold customers from shelf to premium brands to help boost sales.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Followed up with guests regarding order quality to satisfaction.
Head Bartender
Bellyful Restaurant And Bar
Brooklyn, NY
03.2021 - 06.2023
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Sliced and pitted fruit used to garnish drinks.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Completed regular bar inventories and daily requisition sheets.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Bartender Assistant
Chloe's Restaurant & Lounge
Brooklyn, NY
03.2019 - 03.2021
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Supported serving staff in delivering accurate and well-presented food orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stocked service stations with ice, napkins and straws.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
Education
GED -
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Safe alcohol service
- Garnish preparation
- Knowledge of spirits
- Suggestive Selling
- Creative Mixology
- Maintaining a clean bar
Timeline
Head Bartender
Prime 623
02.2023 - 08.2024
Head Bartender
Bellyful Restaurant And Bar
03.2021 - 06.2023
Bartender Assistant
Chloe's Restaurant & Lounge
03.2019 - 03.2021
GED -
Hostos Community College of The City University of New York
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