Omar Ibrahim
New York,NY
Summary
Driven Sales Leader with a solid background in leading high-performing sales teams. Proven track record in developing strategic sales initiatives that align with company goals. Demonstrated leadership through effective team management and strong client relationships.
Overview
7
7
years of professional experience
Work History
Sales Leader
SMCP (Sandro, Maje, Claudie Pierlot, Fursac)
03.2025 - Current
- Educated the sales team through continuous product knowledge training and workshops.
- Increased customer engagement to drive interest and boost sales opportunities.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
- Cultivated a winning sales culture that fostered teamwork, motivation, and shared success among team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Lead
Charles Tyrwhitt
08.2022 - 03.2025
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Luxury Retail Keyholder
Tissot
09.2020 - 08.2022
- Enhance customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamline store operations by assisting with inventory management, merchandising, and restocking.
- Increase sales performance through effective product knowledge and targeted upselling techniques.
- Maintain a visually appealing store by executing merchandising guidelines and updating displays regularly.
- Contribute to the attainment of sales goals by consistently meeting or exceeding individual targets.
- Manage cash register operations accurately, balancing daily transactions and making bank deposits as needed.
Lead Direct Retail Expert
Dyson Demo Store
05.2018 - 09.2020
- Assist in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provide personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maximize profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Psychology
Baruch College of The City University of New York
New York, NY06.2020
Skills
- Cash handling
- Sales supervision
- Sales training
- Product knowledge
- Client acquisition
- Computer literate
- Floor operations
- Customer service
- Watch servicing
- Timepiece repair
- Multi-channel retailing
- Omni-channel retailing
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Sales Leader
SMCP (Sandro, Maje, Claudie Pierlot, Fursac)
03.2025 - Current
Sales Lead
Charles Tyrwhitt
08.2022 - 03.2025
Luxury Retail Keyholder
Tissot
09.2020 - 08.2022
Lead Direct Retail Expert
Dyson Demo Store
05.2018 - 09.2020
Bachelor of Arts - Psychology
Baruch College of The City University of New York
References
Mariann S Pal, Store Manager at Charles Tyrwhitt:
> mariann.stella-pal@ctshirts.co.uk | +1 (212) 764-4697
Ryan Steele, Store Manager at Tissot:
> ryan.steele@swatchgroup.com | +1 (646) 678-4930
Kevin Pappas, Store Manager at the Dyson Demo Store:
> kevin.pappas@dyson.com | +1 (646) 809-2533
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