Omar Kudera
Orlando
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Director of Sales and Marketing
Allure Auto Spa
2025.02 - 2025.09
- Developed and implemented targeted marketing strategies to enhance brand visibility.
- Led sales team in achieving quarterly revenue goals through strategic planning and execution.
- Established key partnerships with local businesses to drive cross-promotional initiatives.
- Oversaw digital marketing campaigns, optimizing online presence across social media platforms.
Conrad Orlando
Valet Supervisor
2024.10 - 2025.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Server
Evermore Orlando
2024.05 - 2024.10
- Adapted quickly to changing restaurant needs during peak service hours.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Server
STK
2023.05 - 2024.05
- Assisted with menu knowledge and daily specials to enhance guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with customers through genuine hospitality efforts leading to repeat business.
Server
Bay Hill Country Club
2023.06 - 2024.02
- Provided exceptional customer service in high-volume dining environment.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Adapted quickly to high-pressure environments during peak service hours.
Education
Associate of Science - Marketing
Valencia College
Orlando, FL02.2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Menu memorization
- High volume dining
- Performance improvement
- Multitasking and organization
- Upselling techniques
Languages
Arabic
Full Professional
Timeline
Director of Sales and Marketing
Allure Auto Spa
2025.02 - 2025.09
Conrad Orlando
Valet Supervisor
2024.10 - 2025.07
Server
Evermore Orlando
2024.05 - 2024.10
Server
Bay Hill Country Club
2023.06 - 2024.02
Server
STK
2023.05 - 2024.05
Associate of Science - Marketing
Valencia College