Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Omar P Cruz

Mystic

Summary

Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments. Puts fourth the effort to learn new things on the job each day.

Overview

9
9
years of professional experience

Work History

Lead Server

Stoneridge
2017.08 - Current
  • Led team in delivering exceptional dining experiences through effective communication and service excellence.
  • Oversaw daily operations to ensure compliance with health and safety standards.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Trained and mentored new servers, enhancing team performance and customer satisfaction.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Stoningnton High School
Pawcatuck, CT
2018-06

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Positive and friendly attitude
  • Full service dining
  • POS systems
  • Staff training
  • Task delegation
  • Customer service
  • Willingness to learn

Interests

  • Video Gaming
  • Playing Sports
  • Team Sports
  • Watching Movies and TV Shows

Timeline

Lead Server

Stoneridge
2017.08 - Current

High School Diploma -

Stoningnton High School