Omar Purcell
Wilmington,Ohio
Summary
Highly motivated and adaptable professional with a diverse background in security, logistics, and customer service. Proven ability to train and develop new hires, enhance operational efficiency, and provide exceptional customer experiences. Seeking to leverage strong interpersonal skills and a commitment to continuous learning in a challenging new role.
Overview
3
3
years of professional experience
Work History
Private Security Guard (Airport Security)
Inter-Con Security Systems
01.2025 - Current
- Maintained security protocols to uphold safety standards in airport operations.
Learning Ambassador
Amaon Air
06.2023 - 01.2025
- Facilitated skill development and understanding for new hires in three process areas.
- Assisted new hire orientation (NHO) learning trainers, facilitating a smooth onboarding process.
- Cross-trained associates and significantly improved their job-related skills.
- Adapted quickly to evolving learning environments, including KITL implementation, to maintain training effectiveness.
L1 Associate
Amazon Air
01.2022 - 01.2025
- Facilitated the efficient movement of packages within the sortation department.
- Member of the Associate Engagement Committee, contributing to a positive work environment.
- Gained experience as a Process Guide, providing guidance and support to colleagues.
- Operated Ground Support Equipment and tugs to ensure efficient ramp operations.
Workforce Staffing Associate (SSA)
Amazon (KILN)
07.2023 - 01.2025
- Facilitated seamless candidate experiences through efficient application processing.
- Managed the drug testing room, upholding high standards of customer service and candidate care.
Education
HVAC -
Atlantic Technical College
Coconut Creek, FL09.2010
High School Diploma - undefined
Jersey City Adult High School
06.2009
Skills
- Technical Skills: Microsoft Office Suite (Excel, Word, Outlook), GSE Operation, Tug Operation, Aircraft Marshalling
- Interpersonal & Soft Skills: Peer Support, Highly Sociable & Professional, Human Resources, Adaptable, Willing to Accept Correction, Customer Service
- Professional Attributes: Quick Learner, Process-Oriented, Training & Development, Employee Engagement
Activities
- Self-taught coding as a hobby.
- Engaged in reading business and self-help books for personal and professional development.
- Completed online courses in Peer Support, focusing on at-risk youth.
- Volunteers at a local food pantry.
Quantifiable Achievements
Wherever possible, encouraged adding numbers, percentages, or specific outcomes to show the impact of actions (e.g., "trained new hires across three distinct process paths").
Timeline
Private Security Guard (Airport Security)
Inter-Con Security Systems
01.2025 - Current
Workforce Staffing Associate (SSA)
Amazon (KILN)
07.2023 - 01.2025
Learning Ambassador
Amaon Air
06.2023 - 01.2025
L1 Associate
Amazon Air
01.2022 - 01.2025
High School Diploma - undefined
Jersey City Adult High School
HVAC -
Atlantic Technical College