Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Omar Razo

Houston,TX

Summary

Dynamic Service Coordinator with a proven track record at Discount Tire Company, excelling in team leadership and workflow optimization. Expert in maintaining high-quality standards and delivering exceptional customer communication. Thrives under pressure, ensuring swift problem resolution and service excellence.

Overview

9
9
years of professional experience

Work History

Service Coordinator

Discount Tire Company
07.2014 - 08.2023
  • Coordinated with multiple colleagues to ensure a smooth service.
  • Responded to customer inquiries in a timely and professional manner.
  • Resolved service delays quickly and efficiently, while maintaining professionalism.
  • Provided excellent customer service to clients and colleagues.
  • Assisted in implementing more efficient workflow, while maintaining quality of work.
  • Monitored and executed service delivery to verify quality standards.

Education

Associate of Arts - Business Administration

Lone Star College System
Spring, TX

High School Diploma -

Jersey Village High School
Houston, TX
06.2015

Skills

  • Problem Solving
  • Team Leadership
  • Excellent Communication
  • Resilient Under Pressure
  • Organization and Efficiency
  • Quality and Detail Oriented

Affiliations

  • Exercising to stay in shape
  • Listening to and Creating music
  • Playing and Streaming Video Games

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Coordinator

Discount Tire Company
07.2014 - 08.2023

Associate of Arts - Business Administration

Lone Star College System

High School Diploma -

Jersey Village High School

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Omar Razo