Omar Tum
Port Chester ,NY
Summary
I’m a hardworking, and friendly team player with experience in both hospitality and finance. I enjoy welcoming guests, keeping things running smoothly at the entrance, and helping manage the flow, so everyone has a great experience. I’ve also worked as an Account and Finance, Im good with numbers, and staying on top of rules and regulations, and planning ahead to help the team hit its goals. I’m great at solving problems, communicating clearly, and working with others to get things done.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Bartaco
Port Chester, NY
04.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- I answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated.
Costumer Serves
Wendy's
Greenwich, CT
06.2021 - 04.2022
- Collaborated with team members to improve overall customer service performance and best practices.
- Managed high call volumes, maintaining a professional demeanor, and ensuring prompt resolutions.
- Developed strong working relationships with cross-functional teams to better serve the needs of customers.
- Demonstrated adaptability in handling a diverse clientele from various backgrounds while still providing.
Education
High School Diploma -
Port Chester High School
Port Chester 06-2025
Skills
- Customer service
- Cash handling
- Food safety practices
- Point of sale systems
- Conflict resolution
- Team collaboration
Timeline
Restaurant Waiter
Bartaco
04.2022 - Current
Costumer Serves
Wendy's
06.2021 - 04.2022
High School Diploma -
Port Chester High School
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