Omarion Buchanan
Port Saint Lucie,USA
Summary
Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience.
Overview
3
3
years of professional experience
Work History
Service Writer
Walmart
10855 S US Highway 1 S Port Saint Lucie, FL 34952
09.2023 - Current
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among customers
Retail Associate
Ross Dress For Less
West Palm Beach, FL
07.2022 - 03.2023
- Monitored store traffic and assisted with store security.
- Assisted customers with locating items and finding prices.
- Provided excellent customer service and support to customers in a fast-paced retail environment.
- Reported hazards or unsafe work practices, maintaining accident-free environment.
- Operated cash register accurately and efficiently while processing payments from customers.
- Assisted with inventory management by restocking shelves with new products.
- Merchandised goods on sales floor, maintaining perfect visual standards.
- Handled customer returns and exchanges with accuracy.
Education
High School Diploma - undefined
Inlet Grove Community High School
Riviera Beach, FLORIDA05.2023
Skills
- Verbal And Written Communication
- Cash Register Operations
- Cleaning And Sanitizing
- Prioritizing Workflows
- Customer service
- Technician tracking
- Computer skills
- Sales expertise
- Problem-solving
- Reliability
- Calm under pressure
- Adaptability and flexibility
Awards
High School Diploma
Timeline
Service Writer
Walmart
09.2023 - Current
Retail Associate
Ross Dress For Less
07.2022 - 03.2023
High School Diploma - undefined
Inlet Grove Community High School