Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Omayra McIntosh

RWJBarnabas Health
Hoboken ,NJ
2
Languages
22
years of professional experience

Results-driven professional with a comprehensive background in healthcare support. Known for strong problem-solving abilities and effective communication, ensuring seamless patient interactions and service delivery.

Work History

Certified Medical Assistant

1 Year 8 Months
RWJBarnabas Health | 01.2025 - Current
  • Administered medications and vaccines as directed by physicians, ensuring compliance with safety protocols.
  • Administered medications and vaccines following physician orders, maintaining compliance with safety protocols.
  • Coordinated patient follow-ups and appointments, enhancing overall patient care continuity.
  • Assisted in patient intake and medical history documentation to streamline appointment processes.

Customer Service Representative

1 Year 9 Months
Trenton-Mercer Airport | 01.2023 - 10.2024
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Utilized airport management systems to track flight information and assist passengers effectively.
  • Collaborated with team members to streamline processes and enhance overall customer experience.
  • Trained new staff on customer interaction protocols and service standards.

Bilingual Unit Receptionist

3 Years 7 Months
Henry J Austin Health Center | 08.2020 - 03.2024
  • Coordinated communication between healthcare providers and patients to enhance service delivery.
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Utilized electronic health records system for accurate patient data entry and retrieval.
  • Assisted in maintaining a clean, organized reception area to promote positive patient experiences.

Bilingual Keyboarding Clerk

13 Years 7 Months
City of Trenton | 02.2005 - 09.2018

Responsible for mail distribution, filing, typing and composing departmental correspondences, scheduled Directors meeting, maintained daily operational supplies and paying departments invoice/s, Prepared New Hire Packets, Responsible for biweekly payroll processing, including summarizing employees time sheets (sick, vacation, etc.), Accounts Receivable/ Payable/ Reconcile of Budget, Administered the handling of all cash/ check transactions on a daily basis, Responsible for maintaining and scheduling events for 43 local city parks, Issue permits for parks, street closures, fields, pools and boat ramp, Responsible for issuing and tracking work orders.

Education

High School Diploma

Trenton Central High School | Trenton, NJ

Clinical Certificate Medical Assistant

National Healthcare Assocation | Leawood, KS

Skills

MS Word
MS Excel
MS Outlook
Bilingual (Spanish/English) Edmunds System
Medicaid Portal
ADP
AthenaNet
Cantata
Navinet
Trenton HIE
NJIIS
HIPAA compliance
Medical terminology
Patient scheduling
Specimens collection and processing
Patient care
Clinical and Patient documentation
Problem-solving
Time management
BLS and CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Certified Medical Assistant

RWJBarnabas Health
01.2025 - CurrentRead More

Customer Service Representative

Trenton-Mercer Airport
01.2023 - 10.2024Read More

Bilingual Unit Receptionist

Henry J Austin Health Center
08.2020 - 03.2024Read More

Bilingual Keyboarding Clerk

City of Trenton
02.2005 - 09.2018Read More

Trenton Central High School

High School Diploma
Read More

National Healthcare Assocation

Clinical Certificate Medical Assistant
Read More
Omayra McIntosh