ESL instructor
OMNIA A. DAOUD
Hudson County Community College
Woodbridge,NJ
2027
years of professional experience
Strategic, student-centered Academic Advisor and Program Manager with experience leading student success initiatives in higher education. Proven ability to design, implement, and assess programs that drive engagement, retention, and academic achievement. Skilled in staff supervision, delivering high-impact student services, and leading engagement initiatives and events that foster community and success. Applies a data-informed approach to advising and program evaluation, with expertise in student success technologies. Background in ESL instruction enhances support for multilingual learners and advances inclusive, equitable practices.
Work History
Student Counselor & Peer Advisor Program Manager
1 Year 4 Months- Advise a caseload of 600+ undergraduate students, delivering strategic academic planning, retention-focused interventions, and degree completion guidance
- Foster a strong sense of belonging by creating inclusive, student-centered advising experiences that support persistence and engagement
- Lead and manage the Peer Advisor Program, supervising 19 Peer Advisors and 2 Peer Coordinators; oversee recruitment, hiring, training, and performance management
- Independently design, facilitate, and scale workshops on time management, registration, and study skills, while providing oversight for peer-led instruction
- Direct peer-led outreach and digital engagement strategies, including social media campaigns, to increase student awareness and utilization of resources
- Design and implement targeted programming for first-year and academic probation students, supporting transition, engagement, and academic recovery
- Lead planning and execution of SOAR (Student Orientation, Advisement, and Registration) and major campus events, including Admitted Students Day, Open House, Welcome Week, and Major/Minor Fairs
- Support recruitment and enrollment initiatives through orientation, outreach, and admissions programming for prospective and incoming students
- Collaborate with faculty and academic departments to monitor student progress, address academic concerns, and support intervention efforts based on performance trends
- Evaluate and approve study abroad and host enrollment requests, ensuring alignment with academic policies, degree requirements, and institutional guidelines
- Maintain and analyze student records using Navigate 360 and Degree Navigator, ensuring accurate documentation and data-informed advising practices
- Review, audit, and certify graduation applications; support the degree conferral process by ensuring students meet all institutional and academic requirements for timely graduation
ESL instructor
- Adapt teaching style to meet the unique needs of students
- Conduct group and one-on-one tutoring sessions
- Develop comprehensive lesson plans tailored to varying proficiency levels
- Identify, select, and modify instructional resources to support diverse learning needs
- Attend team meetings with fellow bilingual teachers to align curriculum and enhance student learning
- Improve ESL students’ reading levels by integrating online tools and adapting lesson plans for additional support
- Teach two classes daily, averaging 20 students per class across beginner, intermediate, and advanced levels
- Establish clear objectives for lessons and units and communicate expectations to students
- Administer and grade tests and assignments to assess student progress
- Document student attendance and track progress toward learning goals
Coordinator I ESL Resource Centers
10 Months- Coordinated daily operations of ESL Resource Centers, supporting student success, retention, and engagement initiatives
- Advised and registered students using EAB Navigate, providing individualized academic support aligned with language development goals
- Designed and implemented student programming, including language practice sessions and conversation groups, increasing engagement and participation
- Led recruitment, hiring, training, and supervision of Academic Coaches, ensuring high-quality academic support services
- Developed and executed outreach strategies that increased ESL Resource Center utilization by 10% each semester
- Monitored and analyzed program data (attendance, engagement, outcomes) to inform improvements and enhance student success
- Managed payroll processes and verified staff timesheets, ensuring accuracy and compliance with institutional procedures
- Conducted performance evaluations and provided ongoing coaching to instructors and staff to improve program effectiveness
- Collaborated with faculty and departments to support program planning and execution, including Summer Bridge and enrichment programs
- Oversaw onboarding and implementation of Rosetta Stone Catalyst, contributing to increased student usage and engagement
- Coordinated experiential learning opportunities and student-centered events to enhance academic and social integration
Guidance Counselor
1 Year 9 Months- Reviewed and discussed new students’ academic credentials, interests, and educational goals
- Assisted high school seniors in completing college applications and meeting graduation requirements
- Developed and facilitated new student orientation programs to support transition, transfer, and enrollment
- Maintained positive relationships with students, faculty, alumni, and administration
- Used data to monitor student progress and recommend strategies for improvement
- Collaborated with teachers to define intervention goals and assess student progress
- Collected and processed required documentation to support student enrollment
- Reviewed transcripts to verify graduation and college entrance eligibility and wrote letters of recommendation
- Counseled students on academic planning, including course selection, scheduling, registration, and career pathways
- Delivered workshops and presentations on academic success, self-development, and career planning
- Met regularly with students to assess progress, support retention, and identify areas of concern
- Addressed concerns of incoming students and parents, providing guidance and support throughout the transition process
Private Tutor
2 Years 8 Months- Prepared students for English language standardized testing by providing strategies to reduce test anxiety and improve performance
- Maintained detailed records of student progress and academic development
- Assessed student needs and developed targeted lesson plans to support learning goals
- Collaborated with students to complete assignments, identify skill gaps, and address areas of weakness
- Provided instruction on effective study habits and exam strategies to enhance academic success
Assistant Buyer
8 Months- Assisted buyers in preparing and processing purchase orders
- Entered and managed orders within internal systems to ensure accuracy and efficiency
- Communicated with vendors to negotiate pricing and confirm order details
- Supported pricing decisions by assisting in determining retail price points
- Followed up with vendors to confirm, update, and track order status
- Researched and evaluated potential vendors to support sourcing decisions
- Updated internal databases with accurate order and vendor information
- Prepared cost analyses to support purchasing and pricing strategies
- Processed orders promptly and ensured timely execution of purchasing activities
- Monitored market trends to inform buying decisions and maximize sales performance
- Maintained accurate records of transactions and purchasing activities
- Inspected merchandise to ensure quality standards and alignment with order specifications
- Analyzed sales data and conducted competitor research to guide purchasing decisions based on trends
- Ensured timely delivery of merchandise through consistent coordination with vendors and distribution centers
- Developed data reports using POS systems to identify buying trends and inform purchasing strategies
Front Desk
3 Years 8 Months- Assisted students with scheduling online appointments and accessing services
- Answered incoming calls and directed inquiries to appropriate staff members
- Prepared weekly staff schedules to ensure adequate office coverage
- Monitored office supply inventory and placed orders to maintain operations
- Reported facility and maintenance issues to appropriate personnel for timely resolution
Store Manager
7 Months- Managed store operations, including opening and closing procedures and maintaining security of store keys
- Scheduled staff shifts to ensure adequate coverage and operational efficiency
- Ensured team met daily sales targets and operational objectives
- Maintained store cleanliness and visual standards to enhance customer experience and drive sales
- Supervised and motivated staff to achieve high performance and meet business goals
- Trained and onboarded new employees on store procedures and customer service standards
- Resolved customer complaints and issues to ensure satisfaction and retention
- Enforced company policies and procedures to maintain compliance and consistency
- Managed inventory levels and conducted regular stock checks to ensure accuracy
- Generated and analyzed sales reports to monitor performance and inform decision-making
- Reduced financial discrepancies by monitoring transactions, including credit card sales and deposits
- Verified inventory counts within acceptable variance levels and compiled financial data in line with budget requirements
- Exceeded sales goals and achieved business objectives by driving team performance and promoting key products
Cashier/Salesperson
4 Years 7 Months- Manage the cash register, count money at end of shift, and make bank deposits.
- Assist customers with choosing clothing merchandise.
- Responsible for merchandising the floor plan.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to enter orders, process payments, and issue receipts.
Tutor
1 Year- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Emphasized focus on approaching problems with students rather than simply providing solutions to foster better understanding of material covered.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Conducted academic skill reviews and led workshops to develop writing skills and language comprehension.
- Worked independently with meticulous attention to detail.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Assessed student needs and created appropriate lesson plans.
Education
Master of Education(Ed.M.) College Student Affairs
High School Diploma
Bachelor of Arts - Economics, International Affairs And Accounting
Skills
Multicultural competence
Learning strategies
Individual counseling
Behavioral assessment
Student advocacy
Academic advising
Maintaining confidentiality
Crisis intervention
Academic support
Diverse student populations
Curriculum requirements expertise
New student orientation
Student recruitment
Staff training and development
Staff management
Documentation and reporting
Project planning
Cross-functional teamwork
Employee onboarding
Languages
Arabic
Native or Bilingual
Timeline
Student Counselor & Peer Advisor Program Manager
Rutgers State University
07.2025 - CurrentRead More
Coordinator I ESL Resource Centers
Hudson County Community College
09.2024 - 07.2025Read More
Guidance Counselor
Miftaahul Uloom Academy
09.2020 - 06.2022Read More
Private Tutor
Slef Employed
01.2019 - 09.2021Read More
Assistant Buyer
Rainbow Apparel
01.2019 - 09.2019Read More
Store Manager
Rainbow shops Retail Stores
06.2018 - 01.2019Read More
Tutor
Newark Public Library, Community Writing Center
03.2017 - 03.2018Read More
Front Desk
Rutgers University
09.2015 - 05.2019Read More
Cashier/Salesperson
Rainbow shops Retail Stores
11.2013 - 06.2018Read More
ESL instructor
Hudson County Community College
1 1 - CurrentRead More
Rutgers University
Master of Education(Ed.M.) College Student Affairs
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William L. Dickinson High School
High School Diploma
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Rutgers, The State University of New Jersey
Bachelor of Arts from Economics, International Affairs And Accounting
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