Omosefe Saseun
Acworth,GA
Summary
Dynamic leader with a track record of nurturing high-performing teams at MAHAMITRA LLC through strategic planning and motivational leadership. Excelled in staff training, operations management, and fostering employee engagement. Achieved notable improvements in team performance and customer satisfaction by leveraging effective communication and safety awareness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Coach
MAHAMITRA LLC
Roswell, GA
09.2016 - Current
- Strong leadership skills, and a deep understanding of operations and performance metrics, excellent communication abilities and a proven track record of driving customers satisfaction and financial performance across multiple stores
- Proven ability to identify, recruit, and develop high performing RGMs and Shift Managers
- Enhanced team performance by implementing effective coaching strategies and providing ongoing feedback.
- Provided exceptional leadership during times of change, successfully guiding teams through transitions and restructuring efforts.
- Effectively provide feedback, guidance and training to improve individual and team performance.
- Analyzed sales data to identify opportunities for improvement, implementing targeted action plans to address areas of concern.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Ensure adherence to all food safety regulations and standards
- Fostered a positive work environment by promoting open communication and team collaboration.
- Clearly articulate expectations, provide feedback and actively listen to concerns from both Managers and Employees
- Respond to challenges and urgent situations effectively
Education
Bachelor of Science - Business Economics
University of Ibadan
Oyo State, Nigeria08-2008
Skills
- Staff training and development
- Operations management
- Employee engagement
- Personable and friendly
- Team motivation
- Effective communication
- Safety awareness
- Motivational leadership style
- Building relationships
- Group leadership
- Team development
- Strategic planning
Certification
- ServSafe Food Handler's Certification
Timeline
Area Coach
MAHAMITRA LLC
09.2016 - Current
Bachelor of Science - Business Economics
University of Ibadan
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