Omotayo Omotoso
Indianapolis,IN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Fordham Lewis consulting llc
Florham Park, NJ
09.2021 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Maintained clean and well-organized environment for client happiness and safety.
Customer Service Representative
Maximus
New York, NY
08.2020 - 09.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
Saint Louis Grammar School Mokola Ibadan
Nigeria07.2004
Skills
- Teamwork
- Adaptability
- Communication
- Learning
Timeline
Direct Support Professional
Fordham Lewis consulting llc
09.2021 - Current
Customer Service Representative
Maximus
08.2020 - 09.2021
High School Diploma -
Saint Louis Grammar School Mokola Ibadan
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