OMOTOLA BOLARINWA
Irvington,NJ
Summary
Business Analyst with expertise in gathering and documenting requirements to support business transformation and operational enhancements. Collaborates effectively with stakeholders and Agile teams to deliver data-driven solutions using SQL, Tableau, and Python, fostering informed decision-making and improved business processes.
Overview
10
10
years of professional experience
Work History
Business Analyst
American Express
Manhattan, NY
11.2021 - 06.2026
- Led requirements workshops and stakeholder discussions to understand business objectives and translate them into user stories, functional requirements, and acceptance criteria.
- Collaborated with business stakeholders, Product Owners, and technical teams to gather, analyze, and document business requirements, driving clarity for enterprise applications and operational improvements.
- Partnered with development and QA teams throughout the software development lifecycle to ensure solutions meet business expectations.
- Coordinated User Acceptance Testing activities, overseeing test planning, issue tracking, and validation of business requirements to confirm solution alignment with user needs.
- Used SQL and analytical tools to identify opportunities for process improvements and support data-driven decision making.
- Conducted gap analyses and impact assessments to support system enhancements and business process changes.
- Built Tableau dashboards and performance reports that provide leadership with visibility into customer behavior, operational performance, and business trends.
Project Coordinator
Moodys
Manhattan, NY
06.2021 - 11.2021
- Coordinated project activities, timelines, and deliverables across cross-functional teams.
- Tracked project progress, risks, issues, dependencies, and action items to ensure timely delivery.
- Facilitated meetings, documented decisions, and communicated updates to stakeholders for alignment.
- Maintained project plans, status reports, schedules, and documentation to enhance project visibility.
- Supported teams in resolving blockers and ensuring milestones were completed on time.
Business Analyst
National Institute of Health
Bethesda, MD
03.2018 - 04.2021
- Analyzed loan portfolio performance & identified trends, risks & opportunities using SQL and reporting tools.
- Created reports and dashboards that support lending decisions and portfolio management activities.
- Collaborated with business users and management teams to gather requirements, enhancing reporting and lending processes.
- Facilitated stakeholder discussions to clarify requirements and define project objectives, ensuring successful solution delivery.
- Documented business requirements, process workflows, and testing scenarios, supporting system improvement projects.
- Assisted in prioritizing business requests and enhancement initiatives within Agile project environments.
- Performed data validation and quality checks to improve the reliability of operational and management reporting.
Junior Business Analyst
MCL Capital
White Plains, NY
10.2017 - 02.2018
- Supported senior analysts in gathering and documenting business requirements for reporting, analytics, and data integration projects.
- Collaborated with business users to clarify reporting needs and translate them into actionable technical specifications.
- Performed data analysis using SQL, Excel, and reporting tools to identify trends and support business decisions.
- Assisted in developing dashboards and executive reports that tracked key operational and financial metrics.
- Participated in User Acceptance Testing activities and worked with business stakeholders to validate system functionality.
- Helped automate reporting processes, reducing manual effort, improving reporting accuracy and consistency.
- Supported process improvement initiatives aimed at enhancing data quality, streamlining reporting, and optimizing workflows.
Business Analyst / Scrum Master
PNC Bank
Cleveland, OH
08.2016 - 09.2017
- Documented business and functional requirements to align stakeholder expectations.
- Conducted gap analysis to identify improvement opportunities and supported application development initiatives.
- Partnered with Product Managers and stakeholders to identify business needs.
- Created training materials and facilitated user adoption to enhance system utilization.
- Contributed to Salesforce for roadmap development and strategic initiatives.
- Provided user support and troubleshot issues during gap analysis for the new application.
- Prioritized accurate deliverables to ensure delivery of maximum impact to the business.
- Developed training and communication for users to ensure effective usage in collaboration with client launch team.
Education
B.Sc. - Mass Communications
Oduduwa University
Nigeria01-2015
Skills
- User Stories
- Requirements analysis
- Eliciting requirements
- Acceptance Criteria
- BRD
- FRD
- Gap Analysis
- Root Cause Analysis
- Process Mapping
- Workflow Analysis
- Stakeholder Management
- UAT
- Change Management
- Agile
- Scrum
- Kanban
- SDLC
- Sprint Planning
- Backlog Refinement
- Defect Tracking
- Release Management
- SQL
- Tableau
- Power BI
- Data Visualization
- KPI Reporting
- Dashboard Development
- Data Validation
- Business Intelligence
- Data Modeling
- Analytics reporting
- Python
- Pandas
- Scikit-Learn
- Excel
- Microsoft Visio
- SharePoint
- Jira
- Confluence
- Data Integration
- ETL Concepts
- Process Improvement
- Operations reporting
- Financial analysis
- Operational Analysis
- Performance Monitoring
- Team collaboration
- Document management
- User Experience Analysis
- Financial analysis
- Performance Monitoring
Personal Information
Visa Status: Green Card Holder
Sponsorship
Don't require sponsorship
Timeline
Business Analyst
American Express
11.2021 - 06.2026
Project Coordinator
Moodys
06.2021 - 11.2021
Business Analyst
National Institute of Health
03.2018 - 04.2021
Junior Business Analyst
MCL Capital
10.2017 - 02.2018
Business Analyst / Scrum Master
PNC Bank
08.2016 - 09.2017
B.Sc. - Mass Communications
Oduduwa University