Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability. Experienced with working with youths of all ages.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Guidance Clerk II
Lake County School District
South Lake High School, Fl
09.2023 - Current
Served as a liaison between parents, teachers, Counselors, administration, and external schools to ensure effective communication regarding students' needs and Records
Provided quality clerical support through data entry, document management, email correspondence, and overseeing Student Cumulative Records
Facilitated communication between parents, teachers, counselors, administration, and external schools regarding student needs and records
Coordinated and scheduled PTC, ELL, 504 meetings with spanish translation support if needed
Maintained highest professional standards in test security and administration protocols as a proctor for testing
Submitted 504 and ELL Accomodations to College Board and CLT for extended time approval
Managed Bright Future Volunteer hours, serving as point person for data entry
Organized and ensured ELL and 504 records complied with audits
Improved student emotional well-being by providing empathetic guidance and support during one-on-one counseling
Ensured School safety protocols onsite and offsite following field trips
Managed Care Billing/Collections Specialist and Grant Coordinator
Leake and Watts Services, Inc.
Yonkers, NY
08.2006 - 07.2017
Work with Senior Director of Strategic Health Initiatives in Article 31 billing
Work closely with Chief Financial Officer, Controller, Senior Accountants, Executive Director and School Superintendent in monitoring budgets and monthly expenses
Process monthly OPWDD billing for over 30 sites, Article 31 Billing and overview
Submit proposals, PD reports, final expenditure reports, and annual surveys
Assure and managed grant funds are implemented and disbursed within state guidelines
Work with Medicaid Accountant to reconcile non-payment issues
Independent Living Specialist/Trainer
Leake and Watts Services, Inc.
Yonkers, NY
10.2003 - 08.2006
Provided life skills training and workshops to residential and foster care youth and young adults, 210 on census
Supervised program on a provisional basis
Allocated and dispersed monthly stipends
Provided consulting services in the development of Mentoring Initiative Program
Served as advocate for youth and young adults
Billing Manager (Mid-Level)
Program Planners, Inc.
New York, NY
06.2001 - 10.2003
Supervised billing staff and monitored incoming quality of insurance billing processes
Processed remits and trial balance sand Appealed claims of approximately 500k
Worked with over twenty five managed care insurances in resolving expedited payment issues
Followed up with financial and collection reports regarding individual accounts
Responsible for incoming revenue and outgoing disbursements
Processed accounts receivable reimbursements through HBOC Star Financial Product
Education
Bachelor of Arts - Deviant Behavior And Social Control
Administrative Assistant II at Florida Fish And Wildlife Conservation CommissionAdministrative Assistant II at Florida Fish And Wildlife Conservation Commission