Onalea Brown
Hamburg,NY
Overview
4
4
years of professional experience
Work History
Server
Nino's Pizzeria
03.2022 - Current
- Delivered friendly, efficient customer service in a fast-paced restaurant environment
- Took accurate food and beverage orders in person and over the phone
- Handled cash and card transactions responsibly
- Communicated effectively with kitchen staff to ensure timely and accurate orders
- Maintained cleanliness and organization of dining and service areas
- Resolved customer concerns professionally to ensure satisfaction
- Managed multiple tasks efficiently during peak hours
Nanny / Childcare Provider
Private Family
Buffalo, NY
- Provided reliable, attentive childcare in a safe and supportive environment
- Planned and supervised age-appropriate activities
- Prepared meals and assisted with daily routines
- Communicated regularly with parents regarding schedules and child needs
- Demonstrated responsibility, patience, and strong time management
Education
Bachelor of Arts - Public Administration, Entrepreneurship
Miami University
Oxford, OH05-2028
Skills
- Verbal and interpersonal communication
- Active listening
- Conflict resolution
- Professional customer interaction
- Time management
- Multitasking
- Reliability and punctuality
- Adaptability
- Strong work ethic
- Canva
- Google Docs
- Microsoft Word
- Cash handling
- POS systems
- Phone etiquette
- In-person etiquette
Skills
Verbal and interpersonal communication, Active listening, Conflict resolution, Professional customer interaction, Time management, Multitasking, Reliability and punctuality, Adaptability, Strong work ethic, Canva (graphics, presentations, digital content), Google Docs & Microsoft Word, Cash handling & POS systems, Phone and in-person etiquette
Campus Involvement
Pi Beta Phi, Participate in chapter meetings, events, and philanthropic initiatives, Collaborate with peers on social, service, and community-focused activities, Develop leadership, teamwork, and communication skills
Activities
National Honor Society, Hamburg High School, Selected based on academic achievement, leadership, and character, Participated in service and academic-focused initiatives
Timeline
Server
Nino's Pizzeria
03.2022 - Current
Nanny / Childcare Provider
Private Family
Bachelor of Arts - Public Administration, Entrepreneurship
Miami University