On'Dria Grundy
Flint,MI
Summary
Dynamic sales professional with a proven track record at Metro by T-Mobile, excelling in customer service and team collaboration. Skilled in cash handling and inventory management, I consistently drive sales growth while fostering positive customer relationships. Recognized for my problem-solving abilities and commitment to enhancing the shopping experience.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Sales Associate/ Cashier
Dollar Tree
Mt Morris MI
03.2025 - 09.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions, policies, and procedures to provide accurate information.
- Supported team in achieving sales goals by actively engaging with customers on the sales floor.
- Operated point-of-sale systems efficiently to process transactions and manage cash flow.
- Organized merchandise displays to create visually appealing shopping environments for customers.
- Collaborated with team members to ensure timely restocking of inventory and product availability.
- Handled customer complaints professionally to resolve issues and maintain satisfaction levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Store Manager
Metro by T-Mobile
Flint, MI
10.2023 - 12.2024
- Oversaw daily store operations to ensure exceptional customer service and sales performance
- Managed inventory control processes, optimizing stock levels and reducing shrinkage
- Trained and mentored staff on product knowledge and sales techniques to enhance team effectiveness
- Implemented promotional strategies to drive foot traffic and increase revenue
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Cashier/Cook
Big John Steak & Onion
Flint, MI
09.2023 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced transactions at shift end.
- Collaborated with team members to support store operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Prepared diverse menu items adhering to food safety and sanitation standards.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Maintained cleanliness of workstations, ensuring compliance with health regulations.
- Adapted recipes based on customer preferences and dietary restrictions.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Trained new employees on kitchen protocols and safe food handling practices.
- Executed cooking techniques to deliver high-quality dishes consistently.
Education
High School Diploma -
International Academy Of Flint
Flint Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Product sales
- Meeting deadlines
- Professional demeanor
Timeline
Sales Associate/ Cashier
Dollar Tree
03.2025 - 09.2025
Store Manager
Metro by T-Mobile
10.2023 - 12.2024
Cashier/Cook
Big John Steak & Onion
09.2023 - 06.2024
High School Diploma -
International Academy Of Flint