Oneeka Chilton
Legal Specialist
Forney,TX
Summary
Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Advanced in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for adaptability and always focused on completing tasks timely by meeting deadlines. Strong organizational skills and dependable with a positive attitude.
Overview
20
20
years of professional experience
Work History
Associate Banker
Chase Bank
Mesquite, TX
10.2025 - Current
- Adhere to established security procedures and reporting potential fraud or safety violations to management for immediate recourse.
- Manage escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Open, close, and update accounts for customers.
- Complete highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Strengthen client relationships through consistent communication and personalized attention to individual needs.
Legal Assistant/Paralegal
The Department of Family Protective Services
Dallas, TX
08.2008 - 03.2024
- Responsible for reunifying families and children by providing evaluations and testing for families and children and reporting the family’s progression throughout a 12-month case to the Courts.
- Formulated objections and answers to interrogatories for external legal requests. Also, assisted investigators with writing legal sufficient affidavits for removals.
- Provides supplemental responses timely to outside counsel and answers inquiries, assists the department employees as needed, research issues, medical records, and documents for requesting attorneys to ensure overall timely case progression and file all court documents.
- Managed document workflows to ensure timely preparation and production.
- Coordinated witnesses and ensured availability for legal and administrative proceedings.
Guest Assistant Agent
Hilton
Dallas, TX
01.2017 - 06.2021
- Assisted customers by providing information and coordinating order placement.
- Promoted and sold products effectively.
- Delivered exceptional support to customers.
- Recognized for outstanding performance with bonuses.
- Handled guest inquiries professionally and courteously, ensuring all questions were addressed effectively.
- Participated in regular meetings to discuss ways of improving operational efficiency while maintaining high-quality service standards expected by guests.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized attention.
Teller Supervisor
Bank of Oklahoma
Tulsa, TX
01.2006 - 01.2008
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted cash drawers and made bank deposits.
- Improved cross-selling success through targeted training and employee incentives.
- Fostered a positive work environment by promoting open communication and collaboration among team members.
- Contributed to the achievement of branch sales targets through proactive promotion of financial products and services.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Monitored cash levels and managed orders for currency and coins to ensure branch could meet daily customer demands.
Education
Master of Arts - Early Childhood Education
Ashford University
San Diego, CA05.2017
B.S. - Health and Human Performance
Northeastern State University
Tahlequah, OK01.2003
Skills
- Microsoft PowerPoint
- Adobe
- Store Management Experience
- Microsoft Word
- Windows
- Excel
- Efile Texas
- Westlaw
Timeline
Associate Banker
Chase Bank
10.2025 - Current
Guest Assistant Agent
Hilton
01.2017 - 06.2021
Legal Assistant/Paralegal
The Department of Family Protective Services
08.2008 - 03.2024
Teller Supervisor
Bank of Oklahoma
01.2006 - 01.2008
B.S. - Health and Human Performance
Northeastern State University
Master of Arts - Early Childhood Education
Ashford University