Oneida Jennings
Orlando,FL
Summary
Results-driven operations manager with expertise in team supervision, customer service, and inventory management. Coordinated staff schedules and optimized service delivery while managing cash handling and supply ordering. Trained team members on service standards and point-of-sale systems, driving operational efficiency and enhancing customer satisfaction.
Overview
1
1
Language
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Manager
Sundial Cafe
Orlando, Florida
11.2018 - 08.2026
- Managed daily operations of Sundial Café, ensuring optimal service quality, effective staffing, and readiness for customer demands.
- Oversaw inventory to support efficient cafe management. and placed supply orders for Sundial Cafe operations.
- Scheduled staff shifts and coordinated coverage for peak cafe hours.
- Trained team members on service standards, POS use, and menu knowledge.
- Supervised opening and closing procedures, including cash handling and setup.
Cashier Team Lead/Restaurant Server
Antonino's Pizza
Orlando, Florida
03.2016 - 10.2018
- Trained new cashiers on register steps and cash handling to ensure adherence to guest service standards.
- Supervised cashier shifts at Antonino's Pizza, coordinating front counter service and optimizing order flow.
- Processed customer payments through point-of-sale systems for dine-in, takeout, and delivery orders, ensuring accurate transactions.
Food Court Supervisor
Greyhound: Bus Station
orlnd
10.2014 - 01.2016
- Supervised food court operations at Greyhound bus station terminal, ensuring efficient service and customer satisfaction.
- Trained cashiers and food service staff on station procedures, enhancing team preparedness and service quality.
- Monitored food safety, sanitation, and cleanliness across service areas, maintaining compliance with health regulations.
Education
Hospital Administration
Job Corps
Wilkes-Barre, PA 09.2000 - 10.2001
William Penn High School
York, PASkills
- Employee scheduling
- Team supervision
- Shift management
- Cash management
- Point-of-sale systems
- Inventory management
- Supply ordering
- Customer service
Languages
Spanish
Limited
Timeline
Manager
Sundial Cafe
11.2018 - 08.2026
Cashier Team Lead/Restaurant Server
Antonino's Pizza
03.2016 - 10.2018
Food Court Supervisor
Greyhound: Bus Station
10.2014 - 01.2016
Hospital Administration
Job Corps
09.2000 - 10.2001
William Penn High School