Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Oneko Gayle

Bronx,NY

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

1
1
year of professional experience

Work History

Cashier/ Stocker

Family Dollar
The Bronx, NY
01.2023 - 07.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Counted and balanced cashier drawers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Built and maintained productive relationships with employees.
  • Processed customer payments quickly and returned exact change and receipts.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Cashier/Stocker

Walgreens
The Bronx, NY
07.2022 - 12.2022
  • Welcomed customers, offering assistance to help find store items.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Built and maintained productive relationships with employees.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Loader and Unloader

UPS
The Bronx, NY
01.2022 - 05.2022
  • Communicated effectively with managers regarding loading schedules and delivery timelines.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Used scanners to track parcel information, condition or receipt.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Responded promptly to customer inquiries regarding order status and shipment details.
  • Used digital database to keep records of units and stock moved.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Secured items in truck by strapping over protective padding.
  • Tagged and wrote identifying information on containers, boxes and cargo.

Education

Associate of Arts - Business Management

Monroe College
New Rochelle, NY
05-2024

Evander Child's Campus
The Bronx, NY

Skills

  • Customer Assistance
  • Product Recommendations
  • Payment Collection
  • Payment Processing
  • Customer Service
  • Social Media Promotion
  • Decision-Making

Affiliations

  • I play soccer for my college
  • I draw and paint

Accomplishments

  • I won the league when I was playing soccer for south bronx club
  • I won trophies running track and field.

Timeline

Cashier/ Stocker

Family Dollar
01.2023 - 07.2023

Cashier/Stocker

Walgreens
07.2022 - 12.2022

Loader and Unloader

UPS
01.2022 - 05.2022

Associate of Arts - Business Management

Monroe College

Evander Child's Campus

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Oneko Gayle