Oneshia Moore
Brooklyn,New York
Summary
Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service while managing tables of all sizes, ensuring customer satisfaction and fostering long-term loyalty. Committed to continuous skill development and improvement.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Server
Elsie Rooftop
Manhattan, New York
12.2024 - Current
- Provided exceptional customer service in high-pressure dining environment.
- Managed table assignments and ensured timely service delivery.
- Collaborated with kitchen staff to fulfill guest orders accurately.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments efficiently.
Server, Cocktail Server
The Roxy Bar
Manhattan
03.2023 - 11.2024
- Ensured beverage and food quality met highest standards for guest satisfaction
- Maintaining table setting by removing courses as completed, refilling water glasses
- Maintained table settings by promptly removing completed courses and refilling water glasses to enhance dining experience
- Preparing room for dining by clothing tables and setting decorations, condiments, napkins, service plates and utensils
- Staying updated on current menu choices, specialties, and menu deviations
- Conveying menu information over the phone to guests
- Filled in for absent staff during peak hours to maintain service efficiency
Cocktail Server
Mr. C Seaport Hotel
Manhattan
09.2018 - 02.2020
- Engaged with customers to understand their needs
- Took drink and food orders to ensure timely and accurate service
- Speaking with customers
- Seated and served guests while efficiently managing orders and removing dinnerware
- Provided training to new servers on menu and service standards
Server, Cocktail Server
The Gallery Bar
Brooklyn
01.2016 - 07.2018
- Lead Server
- Seated customers, ensuring prompt service and optimal table turnover
- Sold drinks and food, enhancing guest experience and driving sales
- Trained new servers, improving team efficiency and service quality
- Processed cash and card payments efficiently at point of sale
- Executed thorough cleaning of dining area
- Assisted bartenders during peak hours to maintain service flow
Sales Associate
Flavour
Brooklyn
03.2015 - 11.2015
- Provided support to customers with inquiries and product selection
- Arranged merchandise displays to enhance product visibility
- Assisted in arranging merchandise displays to attract customer attention.
- Maintained organized selling floor for optimal shopping experience
- Organized merchandise on the selling floor to improve customer flow.
Sales Associate
Mandee
Brooklyn
11.2014 - 02.2015
- Facilitated customer inquiries at the service desk.
- Coordinated merchandise displays to optimize product visibility and attract customer interest
- Assisted with merchandise displays by organizing products for maximum visibility.
- Arranged merchandise displays to enhance product visibility.
- Stocking shelves with goods
Chaperone
Boys Hope, Girls Hope
Brooklyn
06.2014 - 08.2014
- Led educational trips for children to enhance learning experiences
- Provided tutoring for students struggling in English to improve their skills
- Executed daily tasks with precision and timeliness.
- Proposed innovative ideas and solutions that improved team outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Education
Bachelor’s Degree - English
St. Joseph’s College
BrooklynCommunication Studies
Johnson & Wales University
Providence 08.2013 - 05.2014
High School Diploma -
Catherine McAuley
BrooklynSkills
- Food safety practices
- Client engagement
- Client support
- Task prioritization
- Adaptability
- Point of sale
- Interpersonal communication
- Communication
- Dedication to tasks
- Optimistic outlook
Languages
- English
- Spanish (basic)
Awards
- Dean’s List, 2 semesters
- Gifted Writers Program, 2012, Was chosen out of 30 seniors for excellent writing skills
Timeline
Server
Elsie Rooftop
12.2024 - Current
Server, Cocktail Server
The Roxy Bar
03.2023 - 11.2024
Cocktail Server
Mr. C Seaport Hotel
09.2018 - 02.2020
Server, Cocktail Server
The Gallery Bar
01.2016 - 07.2018
Sales Associate
Flavour
03.2015 - 11.2015
Sales Associate
Mandee
11.2014 - 02.2015
Chaperone
Boys Hope, Girls Hope
06.2014 - 08.2014
Communication Studies
Johnson & Wales University
08.2013 - 05.2014
Bachelor’s Degree - English
St. Joseph’s College
High School Diploma -
Catherine McAuley