Jalen Pino
Lawrenceville,GA
Summary
Dedicated and results-driven professional committed to achieving goals through hard work and continuous learning. Strong emphasis on punctuality, professionalism, and delivering high-quality results ensures a positive impact in the workplace. Eager to embrace new experiences that foster growth and development while contributing effectively to team success. Focused on advancing career opportunities through dedication and a proactive approach to challenges.
Overview
7
7
years of professional experience
Work History
Service Advisor
Mavis Tires and Brakes
Lawrenceville, GA
05.2025 - Current
- Assisted customers in selecting appropriate tire and brake services based on vehicle needs.
- Provided accurate estimates for service costs, fostering transparency in customer communications.
- Managed appointment scheduling to optimize service workflow and reduce wait times.
- Handled customer inquiries and resolved concerns to enhance overall satisfaction levels.
Sales Manager
AutoZone
Lawrenceville, GA
03.2021 - 04.2025
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed market trends to identify opportunities for expansion and competitive advantage.
- Collaborated with cross-functional teams to streamline inventory management processes.
Certified Technician
Valvoline Instant Oil
Lawrenceville, GA
01.2020 - 03.2021
- Performed oil changes and fluid checks efficiently, adhering to company protocols.
- Conducted thorough vehicle inspections to identify maintenance needs and ensure safety.
- Assisted in training new technicians on procedures and best practices for service delivery.
- Collaborated with team members to streamline workflow processes and improve efficiency.
Intern Mechanic
Vo Tech Autoshop
Lilburn, GA
05.2019 - 08.2019
- Conducted routine maintenance on vehicles to ensure optimal performance.
- Collaborated with mechanics to troubleshoot issues effectively.
- Supported inventory management by tracking and organizing tools and parts.
Team Member
Krispy Kreme
Buford, GA
Team Member
Del Taco
Buford, GA
Team Member
Johnny's Pizza
Buford, GA
Team Member
Kroger
Buford, GA
Associate
Office Depot Warehouse
Buford, GA
Education
High School Diploma -
Mountain View High School
Lawrenceville, GA05.2021
Skills
- Customer relations
- Cash handling expertise
- Detail-oriented approach
- Adhering to guidelines
- Proficient in computer applications
- Willingness to Learn
Timeline
Service Advisor
Mavis Tires and Brakes
05.2025 - Current
Sales Manager
AutoZone
03.2021 - 04.2025
Certified Technician
Valvoline Instant Oil
01.2020 - 03.2021
Intern Mechanic
Vo Tech Autoshop
05.2019 - 08.2019
Team Member
Krispy Kreme
Team Member
Del Taco
Team Member
Johnny's Pizza
Team Member
Kroger
Associate
Office Depot Warehouse
High School Diploma -
Mountain View High School