Opal Bethune-Lee
Bronx
Summary
To work in an organization utilizing my talent and skill to reach my goals.
Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.
Overview
20
20
years of professional experience
Work History
Owner/Independent Haulage Contractor
Seprod Group of Companies
Jamaica
11.2024 - Current
- Deliver fast moving products to all major Supermarkets, Wholesales and Convenience Stores Islandwide.
- Directed overall business operations and strategic planning initiatives.
- Managed staff recruitment, training, and performance evaluations.
- Oversaw financial management, budgeting, and cost control processes.
- Cultivated relationships with suppliers, customers, and stakeholders for collaboration.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Managed daily operations to ensure efficient workflow and productivity.
Direct Support Professional
The Salvation Army
Bronx
09.2018 - Current
- Assisted individuals with daily living activities and personal care needs.
- Developed individualized support plans in collaboration with clients and families.
- Monitored client progress and documented daily observations accurately.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Nanny/Infant Care
Private Family Employer
NY NY
01.2018 - Current
- Supervised children's daily routines and activities to ensure safety and engagement.
- Coordinated playdates and social activities with other families for socialization.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Ensured physical and social well-being of each child.
Direct Support Professional
Braverhood
Bronx
06.2020 - 11.2023
- Assisted individuals with daily living activities and personal care needs.
- Developed individualized support plans in collaboration with clients and families.
- Monitored client progress and documented daily observations accurately.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Clerical Administrative and Filing Clerk
Yallahs High School
12.2007 - 05.2008
- Work Experience
Training
National Youth Service
10.2007 - 11.2007
Office Clerk
St. Thomas Parish Council
06.2005 - 08.2005
- Summer Job Experience
Education
Bachelor of Science - Business Administration
International University of the Caribbean
Jamaica 01.2014
High School Evening Class -
Yallahs High School
01.2008
HEART Academy -
Stony Hill HEART Academy
01.2006
High School -
Camperdown High School
01.2005
Skills
- Receptionist skills
- Keyboarding
- Customer service
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Team player
- Work on own initiative
- Operate in a culturally diverse environment
- Source and present information
- Perform clerical procedures
- Carry out data entry and retrieval procedures
- Work effectively in a business environment
- First aid and CPR
Accomplishments
- Camperdown High School, Second (2) place in class, Certificate
- Camperdown High School, Best in Clothing and Textile, Certificate
- Stony Hill HEART Academy, Best presenter, Team Jamaica Training
References
Available upon request.
Extracurricular Activities
Captain of Ladies Basketball team, Most Valuable Player, Camperdown High School, 2002
Hobbies and Interests
- Socializing
- Reading
- Voluntary service
Community Service
- Secretary, Baptist Alliance Youth Club
- Entertainment Coordinator, Baptist Alliance Youth Club
- Sergeant, Rising Star Marching Band
- Section Leader, Rising Star Marching Band
- Instructor, Rising Star Marching Band
Professional Highlight
Hardworking, well organized, adapting to environment
Timeline
Owner/Independent Haulage Contractor
Seprod Group of Companies
11.2024 - Current
Direct Support Professional
Braverhood
06.2020 - 11.2023
Direct Support Professional
The Salvation Army
09.2018 - Current
Nanny/Infant Care
Private Family Employer
01.2018 - Current
Clerical Administrative and Filing Clerk
Yallahs High School
12.2007 - 05.2008
Training
National Youth Service
10.2007 - 11.2007
Office Clerk
St. Thomas Parish Council
06.2005 - 08.2005
Bachelor of Science - Business Administration
International University of the Caribbean
High School Evening Class -
Yallahs High School
HEART Academy -
Stony Hill HEART Academy
High School -
Camperdown High School