Ophelia Louissaint
Morristown,NJ
Summary
Proven Direct Support Professional with a track record of enhancing the quality of life for individuals with disabilities at Arc Of Essex County. Skilled in medication administration and compassionate caregiving, I excel in creating safe, supportive environments. Demonstrated ability to improve client wellness through effective coordination and direct care, leveraging critical thinking and CPR certification to meet diverse needs.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Arc Of Essex County
1120 Bloomfield Ave., West Caldwell, NJ
09.2021 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
Store Manager
Johnnie's Music World
421 Central Ave., East Orange, NJ
03.2016 - 07.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06.1997
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Direct Patient Care
- Transportation
- Patient Care
- Disability Awareness
- Client Transportation
- ADL support
- Recreational Activities
- Progress Documentation
- State regulations knowledge
- Transportation Assistance
- Medical office administration
- CPR Certification
- Fast Learner
- Critical Thinking
- Attentive to People
- Certified in CPR/AED
- Direct Care Aide
- Light Cleaning
- Light Housekeeping
- Personal Care Worker (PCW)
Timeline
Direct Support Professional
Arc Of Essex County
09.2021 - Current
Store Manager
Johnnie's Music World
03.2016 - 07.2020
High School Diploma -
East Orange Campus High School