Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ophelia Louissaint

Morristown,NJ

Summary

Proven Direct Support Professional with a track record of enhancing the quality of life for individuals with disabilities at Arc Of Essex County. Skilled in medication administration and compassionate caregiving, I excel in creating safe, supportive environments. Demonstrated ability to improve client wellness through effective coordination and direct care, leveraging critical thinking and CPR certification to meet diverse needs.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Arc Of Essex County
09.2021 - Current
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Store Manager

Johnnie's Music World
03.2016 - 07.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

East Orange Campus High School
East Orange, NJ
06.1997

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Compassionate Caregiving
  • Medication Administration
  • Client documentation
  • Housekeeping tasks
  • Health and safety requirements
  • Direct Patient Care
  • Transportation
  • Patient Care
  • Disability Awareness
  • Client Transportation
  • ADL support
  • Recreational Activities
  • Progress Documentation
  • State regulations knowledge
  • Transportation Assistance
  • Medical office administration
  • CPR Certification
  • Fast Learner
  • Critical Thinking
  • Attentive to People
  • Certified in CPR/AED
  • Direct Care Aide
  • Light Cleaning
  • Light Housekeeping
  • Personal Care Worker (PCW)

Timeline

Direct Support Professional

Arc Of Essex County
09.2021 - Current

Store Manager

Johnnie's Music World
03.2016 - 07.2020

High School Diploma -

East Orange Campus High School
Ophelia Louissaint