Summary
Overview
Work History
Education
Skills
Timeline
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Ophelia Manubah

New York,NY

Summary

Detail-oriented and customer-focused professional with a proven track record in providing exceptional service. Skilled in communication, problem-solving, and efficient administration. Proficient in various software applications and adept at managing data entry and customer reservations.

Overview

3
3
years of professional experience

Work History

Front Desk Clerk

ACMH, Inc. – 254 W 31st St 9th
01.2022 - Current
  • Maintained a clean and organized front desk area, upholding the company's professional image.
  • Monitored and documented resident entries and departures from the building.
  • Assisted clients with meal plans and monitored their medication adherence.
  • Acted promptly in emergency situations, including contacting management, fire departments, and EMT services when required.

Sales Associate

TJX Companies, Marshalls
07.2021 - 01.2022
  • Presented a professional image consistent with the company's brand values, contributing to a positive customer experience.
  • Solved customer challenges by providing relevant product and service recommendations.
  • Effectively communicated product details, prices, and credit terms to customers, facilitating successful sales transactions.
  • Proactively informed customers about ongoing promotions, leading to increased sales and customer satisfaction.

Sales Representative

Seven Eleven
06.2020 - 10.2021
  • Devised and executed successful sales strategies, resulting in increased store revenue.
  • Provided customers with comprehensive product information, encouraging additional purchases and enhancing the overall shopping experience.
  • Generated new leads through proactive networking and participation in industry events.
  • Leveraged CRM software to efficiently manage customer accounts and track performance metrics.

Education

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College
New York, NY
05.2021

Skills

  • Dynamic Communication Skills
  • Patron Satisfaction
  • Reporting Efficiency and Accuracy
  • Data Input Software
  • Time Management
  • Reading Comprehension
  • Creative Solutions
  • Problem-Solving Skills
  • Listening Skills

Timeline

Front Desk Clerk

ACMH, Inc. – 254 W 31st St 9th
01.2022 - Current

Sales Associate

TJX Companies, Marshalls
07.2021 - 01.2022

Sales Representative

Seven Eleven
06.2020 - 10.2021

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College

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Ophelia Manubah