Quincy Chery
West Palm Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Front Desk Clerk
Inlet Grove High School
2023.01 - 2023.03
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Registered guest information on database to maintain accuracy and tracking information.
- Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
- Greeted customers and answered inquiries regarding menu items and specials.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Customer Service Representative
Peggy Adam's
2022.06 - 2022.12
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Updated account information to maintain customer records.
Education
High School Diploma -
Inlet Grove Community High School
05.2024
Skills
- Team Goals
- Customer Service
- Problem-Solving Skills
- Dynamic Communication Skills
- Word Processing
- Filing
- Receiving Support
- Retail Sales Customer Service
- Stocking and Replenishing
- Stockroom Procedures
- Administrative Support
- Clerical Support
Timeline
Front Desk Clerk
Inlet Grove High School
2023.01 - 2023.03
Customer Service Representative
Peggy Adam's
2022.06 - 2022.12
High School Diploma -
Inlet Grove Community High School
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