Oran Moses
Antioch
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
1
1
Certification
Work History
Customer Service Representative
12.2023 - 06.2024
- Assisted customers with inquiries, providing accurate information and resolving issues effectively.
- Managed customer complaints by actively listening and employing problem-solving techniques.
Education
No Degree -
Doizer Libbey Medical Highschool
4900 Sand Creek Road Skills
- Customer service
- Active listening
- Critical thinking
- Relationship building
- Problem resolution
- Conflict resolution
- Customer satisfaction
Certification
- First Aid/CPR Certified
- Life threatening Bleeding and tourniquet Application
- First Aid/CPR Instructor Certified
- Anaphylaxis and Epinephrine Auto-Injector Administration
- Asthma and Quick-Relief Medication Administration
- Firs Aid for Severe Trauma
- Opioid Overdose and Naloxone Administration - Nasal
Timeline
Customer Service Representative
12.2023 - 06.2024
No Degree -
Doizer Libbey Medical Highschool