OREALIS VAZQUEZ
Department of Social Services
Buffalo,NY
22
years of professional experience
At the Department of Social Services, I excelled as a Senior Social Welfare Examiner, enhancing client satisfaction through meticulous eligibility assessments for public assistance programs. Leveraging effective and excellent communication, alongside active listening, I spearheaded quality control initiatives, significantly improving case review accuracy without specifying a numerical percentage. My approach not only fostered teamwork but also ensured consistent, high-standard service delivery.
Work History
Senior Social Welfare Examiner
18 Years 9 Months- Conducted applicant interviews and determined eligibility for public assistance programs.
- Improved client satisfaction by conducting thorough assessments of social welfare eligibility and providing timely assistance.
- Reviewed application process with applicants and assisted in preparation of documents to apply for state benefits.
- Implemented quality control measures for case reviews, maintaining high standards of accuracy and consistency across the department.
- Assisted applicants in coordinating and referring to other appropriate social service agencies.
HIV Leasson
1 Year 5 Months- Provided support services for patients experiencing challenges related to their diagnosis or treatment plan.
- Developed targeted interventions to reduce the spread of HIV within high-risk populations.
- Devised innovative solutions based on community input that addressed unique challenges faced by individuals living with HIVAIDS.
- Improved patient outcomes by developing and implementing comprehensive HIV prevention strategies.
- Maintained confidential patient records, adhering to strict legal guidelines for handling sensitive medical information.
- Spearheaded outreach initiatives targeting underserved populations at risk of contracting HIVAIDS.
- Educated clients about living with HIV, preventing further transmission, benefits, and challenges of HIV care and treatment and access to resources.
Education
Associate of Science - Social Sciences
Skills
Active listening
Multitasking
Professionalism
Excellent communication
Cross-cultural sensitivity
Teamwork and collaboration
Organizational skills
Adaptability and flexibility
Languages
Spanish
Native or Bilingual
Timeline
Senior Social Welfare Examiner
Department of Social Services
11.2007 - CurrentRead More
HIV Leasson
Hispanic United Of Buffalo
04.2004 - 09.2005Read More
Erie Community College
Associate of Science from Social Sciences
Read More