Adaptable and organized professional with a background in customer service, compliance, and office support. Strong skills in data entry, policy compliance, and communication help maintain accurate records, support team training, and keep daily tasks on track.
Work History
Logbooker
2 Years
Jeep Transport LLC | 10.2024 - Current
Demonstrated respect, friendliness, and willingness to help.
Monitored compliance with DOT regulations, safety procedures, and vehicle inspection requirements.
Trained new drivers on safety expectations, HOS / FMCSA regulations and standards.
Maintained accurate records of driver hours, ensuring compliance and minimizing risk exposure for the company.
Did additional work helping Accounting with monthly invoices and counting IFTA.
Helped Billing with BOLs and any missing paperwork i might have.
Kept track of Local drivers trip sheets, wrote down all cash and yard fuels for my drivers.
set up tablets and did all New Driver Orientations for the Logbook Department
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Sales Associate
6 Months
Macys Department Store | 03.2024 - 09.2024
Assisted customers with product selection, fit guidance, and checkout support.
Operated POS systems to process purchases, returns, and exchanges accurately.
Recovered fitting rooms and organized merchandise to support seamless shopping.
Promoted loyalty programs and store services during customer interactions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Drive up and Go
4 Months
Jewel Osco | 10.2023 - 02.2024
Navigated aisles efficiently to complete shopping and minimize order delays.
Checked product quality, expiration dates, and substitutions before finalizing items.
Selected grocery items accurately based on customer orders and store availability.
Communicated out-of-stock items and replacement options clearly to customers.
Packed groceries securely to protect fragile and temperature-sensitive products.
Adapted quickly to changing order priorities and store conditions.
Front End Associate
1 Year 1 Month
Jewel Osco | 09.2022 - 10.2023
Experience with Western Union and Money Orders
Greeted customers and resolved front-end questions with prompt, courteous service.
Restocked front-end supplies, including bags, receipt paper, and all checkout essentials. As well as Gift cards and Visa’s.
Processed price checks, returns, and transaction support with accuracy.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped Count Registers at the end of the night, and Closing clean up.
Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
Ensured pricing accuracy, regularly checking and updating price tags and promotional signage.