Orhidea Sejdiu
Miami
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Prime Therapeutics
10.2023 - Current
- Maintains compliance with federal and state regulations, upholding the highest standards of pharmacy practice.
- Collaborates with healthcare professionals to optimize medication therapy plans, resulting in better disease management.
- Authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria.
- Escalates requests to Pharmacist when request requires extensive clinical review or denial.
Senior Account Executive
Risq Agency
01.2021 - Current
- Established and standardized business policies to ensure consistency and uphold high-quality standards throughout industry operations, driving a 500% increase in financial success
- Boosted client loyalty by effectively managing strategic client relationships, resolving inquiries and concerns, and proactively identifying areas to enhance client service, resulting in an impressive 83% rise in client satisfaction
- Supervised, motivated, and trained team members to optimize productivity and performance, resulting in a 50% increase in overall team efficiency
- Amplified brand recognition across three social media platforms, generating a 400% surge in followers and a 300% boost in engagement rates
Specialty Pharmacy Technician
Cigna
01.2021 - 12.2021
- Provided accurate support in the medication dispensing process by performing dosage calculations, prescription filling, label preparation, and prescription transmission via fax to healthcare providers, resulting in 100% precision for authorization and confirmation
- Executed an average of 100 orders per hour with zero errors, increasing efficiency by 30%
- Maintained relationships with healthcare providers by accurately verifying orders and promptly responding to inquiries
Pharmacy Technician
CVS Pharmacy
05.2019 - 12.2020
- Performed pharmacy duties such as dispensing medications, measuring and labeling drugs, and providing patients with detailed instructions for proper use of medication
- Maintained pharmacy inventory by utilizing inventory management systems, restocking shelves, and placing orders for medications and supplies when required, while also ensuring the accuracy and completeness of pharmacy records
- Successfully processed and filled 200+ prescriptions each day with an average accuracy rate of 99%
- Effectively and accurately billed insurance companies and collected payments from patients
- Managed inventory and performed organizational tasks such as stocking shelves and maintaining pharmacy records
Administrative Assistant
Prestige Business Solutions, Inc.
07.2018 - 05.2020
- Developed training programs and training workshops for new hires which contributed to a 31% decrease in onboarding time
- Efficiently updated and maintained HR database with accurate and up-to-date employee information, including changes in benefits, compensation, and other pertinent details, ensuring seamless communication between departments and compliance with company policies and procedures
- Increased company awareness and successfully built an online presence on Instagram and Facebook
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
Education
Highschool Graduate -
Lake Howell High School
Winter Park, FL01.2017
Skills
- Brand Marketing
- Digital Marketing
- Content Creation
- Project Management
- Leadership
- Collaboration
- Creativity
- Innovation
- Problem-Solving
- Social Media
- Budget Management
- Data Analysis
- Customer Relationship Management
- Communication Skills
- Canva
- Excel Proficient
Certification
- Registered Pharmacy Technician License, Florida, 2020
Timeline
Clinical Pharmacy Technician
Prime Therapeutics
10.2023 - Current
Senior Account Executive
Risq Agency
01.2021 - Current
Specialty Pharmacy Technician
Cigna
01.2021 - 12.2021
Pharmacy Technician
CVS Pharmacy
05.2019 - 12.2020
Administrative Assistant
Prestige Business Solutions, Inc.
07.2018 - 05.2020
- Registered Pharmacy Technician License, Florida, 2020
Highschool Graduate -
Lake Howell High School
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