Oriana De Freitas

• Communicate any issues and challenges to site operations and reporting
  any health and safety concerns or fire and life safety concerns.
• Enhanced security measures by conducting thorough risk assessments and implementing new protocols
• Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
• Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
• Monitored premises to ensure safety and security for staff and visitors.

• Provided leadership and oversight of daily shelter operations, ensuring a safe and supportive environment for residents and staff.
• Conducted performance evaluations and provided ongoing coaching and support to staff members.
• Developed and implemented shelter procedures to improve operational efficiency and resident satisfaction.
• Led crisis intervention efforts and de-escalation strategies to address resident emergencies.
• Maintained compliance with organizational policies and regulatory requirements.
• Coordinated with community partners and social service agencies to connect residents with external resources.
• Conducted resident intakes and orientations to ensure clear understanding of shelter rules and available services.
• Participated in audits, quality assurance initiatives, and program improvement strategies.

• Provide Sustained and Uninterrupted direct supervision of the Children

assigned to the worker from the start of the assigned shift until relieved

• Follow the instructions of medical/Clinical staff regarding each child and inform Seniors
• Lead of information Impacting the basic health and well-being of the children assigned to the worker
• Communicate in a positive and respectful manner with children, and all agency staff including supervisors, Co-workers
• Frequently traverse from one area of the facility to another both indoors and outdoors as needed to provide direct supervision of children
• Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker