Oriana Macadan
Doral,FL
Summary
Detail-oriented office manager with a proven track record in streamlining operations and enhancing team productivity. Adept at maintaining accurate records and delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Office Manager
Primerica
Doral, FL
01.2024 - Current
- Managed daily office operations, ensuring smooth workflow and efficient task execution.
- Coordinated scheduling for meetings, appointments, and events to optimize team productivity.
- Streamlined administrative processes by introducing digital filing systems, improving document retrieval times.
- Conducted regular assessments of office operations, identifying areas for improvement and implementing solutions.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Crew Member
Wendy's
Doral, FL
12.2019 - 05.2024
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high food safety and quality standards.
- Assisted team members in training new staff on operational procedures and best practices.
- Collaborated with colleagues to streamline order preparation processes, reducing wait times for customers.
- Resolved customer complaints swiftly, enhancing overall dining experience and promoting brand loyalty.
- Handled cash transactions accurately while adhering to company policies for financial accountability.
- Worked front counter, drive-thru and other areas.
Warehouse Associate
Tacsa
Medley, FL
12.2022 - 09.2023
- Received and inspected incoming shipments for quality assurance and accuracy.
- Maintained inventory records using warehouse management systems to ensure stock availability.
- Assisted in training new associates on safety protocols and operational procedures.
- Coordinated with shipping departments to prepare outgoing orders for timely dispatch.
Education
High School Diploma -
Ronald Reagan Senior High School
Doral, FL 05.2020
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Office Manager
Primerica
01.2024 - Current
Warehouse Associate
Tacsa
12.2022 - 09.2023
Crew Member
Wendy's
12.2019 - 05.2024
High School Diploma -
Ronald Reagan Senior High School