Oriana Peña
Doral,FL
Summary
Talented Account Coordinator focused on being outstanding liaison to customers and personnel. Dedicated to working hard in competitive environments. Known for top-of-the-line work and great service.
Overview
6
6
years of professional experience
Work History
Account Coordinator
Portokabel
02.2021 - Current
- Liaised with internal teams to facilitate proper creative project execution.
- Facilitated weekly status reports, project documentation and client billing.
- Identified issues in project development and execution (deadlines, asset creation, feedback application, etc.) and escalated to appropriate channels as necessary.
- Monitored campaign performance and collaborated with internal teams to optimize campaigns.
Art Advisor
Opera Gallery
11.2019 - 01.2021
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Produced detailed reports outlining key issues and proposed solutions.
- Planned, developed and implemented strategies to convey information with key decision makers.
Census Field Supervisor
Census Bureau
07.2020 - 09.2020
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Content Marketing Intern
Skycell
04.2020 - 06.2020
- Contributed to mock-ups, email campaigns, and social media content.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Collaborated with team members to help expand marketing channels.
Content Manager
Groove Lord Studios
04.2017 - 11.2019
- Managed content distribution to artist channels and social media platforms.
- Utilized analytics and site metrics to analyze user engagement and determine areas of improvement.
- Maintained content marketing calendar to schedule creation and delivery deadlines.
- Approved, reviewed and edited content.
Education
Professional Actor Training - Theatre
Neighborhood Playhouse School of The Theatre
New York, NY05.2016
Skills
- Account Supervision
- Inquiry Requests
- Social Media Content Creation
- Client Needs Assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Timeline
Account Coordinator
Portokabel
02.2021 - Current
Census Field Supervisor
Census Bureau
07.2020 - 09.2020
Content Marketing Intern
Skycell
04.2020 - 06.2020
Art Advisor
Opera Gallery
11.2019 - 01.2021
Content Manager
Groove Lord Studios
04.2017 - 11.2019
Professional Actor Training - Theatre
Neighborhood Playhouse School of The Theatre
Similar Profiles
LAVINIA BENCHEA MALELAVINIA BENCHEA MALE
Clothing, Sewing, Crafts at HEDS LLCClothing, Sewing, Crafts at HEDS LLC
Madison SitesMadison Sites
Haiti Intelligence Analyst at SOUTHCOMHaiti Intelligence Analyst at SOUTHCOM
Evandro LaraEvandro Lara
Business Manager at Caterpillar IncBusiness Manager at Caterpillar Inc