Focused and trying to gain experience to pursue a nursing assistant opportunity to add an invaluable new facet to the team. Well-versed in scheduling appointments and assisting nurses from a clinical registrar stance. Containing several years of performance in the medical field.
Overview
4
4
years of professional experience
Work History
Admission Specialist
CAMC GVMC
Ronceverte, West Virginia
08.2020 - 01.2025
Managed sensitive information with discretion and in compliance with confidentiality policies.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Monitored the registration process to ensure that all required forms were completed and signed.
Responded to inquiries from internal departments such as admitting office, financial clearance, clinical staff.
Reviewed and verified patient registration information for accuracy.
Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
Assisted in training new registrars on proper registration techniques and use of computer systems.
Front Office Clerk
monroe health center
Union, West Virginia
09.2021 - 03.2023
Coordinated front office activities, enhancing operational efficiency.
Resolved client inquiries and issues, providing exceptional customer service.
Scanned documents into the computer system for easy retrieval when needed.
Maintained filing systems and retrieved documents upon request from staff members.
Posted payments received from customers into their respective accounts.
Scheduled appointments for clients and customers with appropriate staff members.
Assisted organizational efforts by filing, entering data and answering phones.
Answered office phone and emails to schedule appointments, answer questions and document information.
Answered phones and routed voicemails to respective employees.
Admission Discharge Specialist/ Charge Entry at Pontotoc Medical Clinic-NMMCAdmission Discharge Specialist/ Charge Entry at Pontotoc Medical Clinic-NMMC