Summary
Overview
Work History
Education
Skills
Timeline
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Orianna Mondello

Miami,FL

Summary

With a solid background in sales and a proven track record of exceeding targets, I bring a wealth of experience and expertise to the role of a successful sales consultant. My dynamic approach, coupled with exceptional communication skills, enables me to forge strong relationships with clients and effectively convey the value of products or services. Through strategic planning and meticulous attention to detail, I consistently deliver results and drive revenue growth. I am adaptable, resourceful, and thrive in fast-paced environments, continuously seeking opportunities to learn and enhance my sales skills to maximize revenue generation. With a passion for sales and a commitment to excellence, I am confident I can make a significant impact and drive success for your team.

Overview

8
8
years of professional experience

Work History

VIP Bottle Server/ Waitress

Palm Tree Club
01.2025 - Current
  • Great VIP guests and escort them their reserved sections
  • Present bottle service menus, using upselling practices to persuade clients to opt for a premium option to maximize revenue
  • Prioritize looking my best to align with high standards of the environment
  • Prepare tables with proper presentation and bottle set-ups
  • Deliver bottles to tables with appropriate presentations
  • Ensure all guests needs are met promptly, by refilling drinks and replacing mixers
  • Maintain cleanliness and orderliness of VIP sections
  • Engage with high profile clientele to cultivate strong relationships that encourages repeat visits
  • Handle guests inquiries, requests, and complaints professionally
  • Clear tables and reset them for the next service, in a timely manner, to ensure seamless turnover and optimize sales opportunities

Premium Bottle Sales Representative

Vixens
06.2021 - 10.2024
  • Recognized as leading Sales Representative, consistently
  • Successfully upsold products to customers
  • Persuaded customers to consider complementary purchases
  • Excelled in customer communication
  • Developed and implemented marketing strategies for Bottle and Beverage sales
  • Built strong customer loyalty and retention
  • Developed and coached new sales reps to success
  • Cultivated a cohesive and collaborative sales team environment
  • Processed credit card transactions using POS system, and accurately entering sales into register system
  • Participated in and Facilitated meetings aimed at boosting Sales Performance

Central Booking Officer

Lehigh County District Attorney
10.2019 - 07.2021
  • Collaborated with Law Enforcement Agencies on arrest processing
  • Managed Arrest Intake Procedures
  • Obtained prior conviction record for inmates and new arrests
  • Compiled and documented charges for Arrest Processing
  • Conducted fingerprinting and inputted charge information into Law Enforcement Database
  • Facilitated inmate preparation for Arraignment with judges
  • Transmitted inmate paperwork to judges via fax for incoming arrests
  • Reprocessed inmates with latest convictions
  • Managed processing for DUI arrests
  • Conducted Miranda Rights advisement for DUI intake cases
  • Performed DUI Field Sobriety Evaluations
  • Administered Breathalyzer Tests to DUI defendants
  • Facilitated inmate release procedures

Client Services Coordinator

Newport Animal Hospital
01.2021 - 06.2021
  • Managed opening and closing operations
  • Handled phone inquiries and appointment scheduling for both immediate and future needs
  • Provided prompt call backs to clients
  • Assisted in the transfer of Records from other Veterinary Offices
  • Coordinated Animal Insurance claims and transactions
  • Facilitated payment processing
  • Managed client data and documentation
  • Conducted End-Of-Day sales reconciliation and Cash handling for Safe Deposit

Competitive Weightlifting Athlete

Lehigh Valley Barbell
07.2017 - 09.2020
  • Trained daily to improve strength, technique, and performance in weightlifting competitions
  • Followed a structured training program developed by elite weightlifting coaches
  • Attained a high national ranking
  • Participated in weightlifting competitions at a local and national level
  • Represented sponsors and promoted products or brands related to weightlifting
  • Maintained physical fitness and adhered to a healthy lifestyle to optimize performance
  • Collaborate with coaches, trainers, and medical professionals to prevent injury
  • Traveled to competitions
  • Served as a role model for aspiring weightlifting athletes
  • Continuously strived for personal improvement and success in the sport

Patient Services Coordinator

LVHN
12.2019 - 04.2020
  • Handled patient inquiries and appointment scheduling via phone
  • Managed opening and closing procedures
  • Collaborated with Insurance Companies to verify client Eligibility and Coverage
  • Controlled patient registration and Check-in
  • Handled confidential patient records
  • Executed patient registration process, including New Patient Enrollment and Updating existing Patient Records
  • Conducted End-Of Day Sales Reconciliation
  • Assisted in administrative tasks
  • Maintained a cleanly and organized clinic facility

Strength and Conditioning Coach

Lehigh Valley Barbell
04.2018 - 12.2019
  • Assessed individual athlete's physical capabilities to design appropriate training regimens
  • Performed corrective exercises to improve mobility, stability, balance, flexibility, and posture
  • Maintained detailed records of each athlete's workout results and progress over time
  • Collaborated with coaches, athletic trainers, and medical personnel to integrate strength and conditioning training with overall athletic development
  • Served as a mentor and role model for athletes
  • Promoted discipline and work ethic

Retail Sales Associate Cashier

Kmart, Sears Holding
07.2017 - 06.2018
  • Processed sales transactions accurately and efficiently using cash registers
  • Greeted customers to provide attentive customer service
  • Promoted Store Credit Card Benefits and facilitated customer applications
  • Attained highest sales performance in store credit card Acquisition
  • Scanned and bagged merchandise
  • Handled cash, credit card, and check transactions
  • Verified age for restricted products
  • Balanced cash drawers at the beginning and end of each shift
  • Participated in training sessions and meetings to stay updated on product and system knowledge

Education

Criminal Justice

DeSales University
Center Valley, PA

Mathematics

Northampton Community College
Bethlehem, PA

Psychology

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

Skills

  • Goal-oriented mindset
  • Industry Awareness
  • Up-selling strategies
  • Coachable
  • Open to acquiring and expanding
  • Self disciplined
  • Works well in Team Environment
  • Eager for Personal and Professional Development
  • Honest
  • Productive Communication
  • Trained on Charge Savvy, Aloha, and Toast POS

Timeline

VIP Bottle Server/ Waitress

Palm Tree Club
01.2025 - Current

Premium Bottle Sales Representative

Vixens
06.2021 - 10.2024

Client Services Coordinator

Newport Animal Hospital
01.2021 - 06.2021

Patient Services Coordinator

LVHN
12.2019 - 04.2020

Central Booking Officer

Lehigh County District Attorney
10.2019 - 07.2021

Strength and Conditioning Coach

Lehigh Valley Barbell
04.2018 - 12.2019

Competitive Weightlifting Athlete

Lehigh Valley Barbell
07.2017 - 09.2020

Retail Sales Associate Cashier

Kmart, Sears Holding
07.2017 - 06.2018

Criminal Justice

DeSales University

Mathematics

Northampton Community College

Psychology

East Stroudsburg University of Pennsylvania
Orianna Mondello