Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Oricel Uceta

Charlotte,NC

Summary

Skilled in data analysis and customer service, excelled at Servicio Nacional De Salud by leveraging advanced Excel functions to enhance decision-making and at Outback Steakhouse by managing high-pressure situations with grace. Demonstrated strong multitasking and active learning, significantly improving efficiency and guest satisfaction.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Outback Steakhouse
11.2023 - 06.2024
    • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
    • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
    • Answered customer questions about hours, seating, and menu information.
    • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Data Analyst

Servicio Nacional De Salud
02.2023 - 10.2023
    • Produced monthly reports using advanced Excel spreadsheet functions.
    • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
    • Improved decision-making processes with accurate data analysis and visualization techniques.

Human Resources Assistant

Callmax Dominicana
08.2020 - 01.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.

Education

Bachelor of Science - Economics

Universidad Autónoma De Santo Domingo
Santo Domingo, RD
10.2021

Skills

    • Customer Service
    • Strong multitasking
    • Data Cleaning
      • Active Learning
      • Excel Functions
      • Data Analysis

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Restaurant Hostess

Outback Steakhouse
11.2023 - 06.2024

Data Analyst

Servicio Nacional De Salud
02.2023 - 10.2023

Human Resources Assistant

Callmax Dominicana
08.2020 - 01.2023

Bachelor of Science - Economics

Universidad Autónoma De Santo Domingo

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