Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ORIEN FACION II

ORIEN FACION II

Great Chicago Area

Summary

I am passionate about juvenile rehabilitation, staff management, and training. With fifteen years of experience in Ramsey County Social Services and the correctional system, I have served as a Field Training Officer and Detoxification Intake Lead. Currently, I work as a Residential Staffing Specialist at Gibault Children Services in the Greater Chicago Area.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Residential Staffing Manager

Gibault Children's Services
01.2024 - Current

As a Residential Staff Manager I, I am responsible for maintaining facility upkeep, supervising staff, and overseeing youth programming. I provide leadership through daily supervision, training, and meetings, ensuring regulatory compliance and fostering staff development. Additionally, I align services with organizational policies and prioritize my own well-being.

Security Manager

Andy Frain Services
01.2023 - 01.2024

As a Security Manager I coordinated new safety protocol procedures with the "988 Suicide and Crisis Lifeline" to address emergency situations. I was responsible for organizing suicide prevention activities, including verbal de-escalation training and role-playing scenarios for all security personnel. Additionally, I implemented situational awareness training for security staff working in the surveillance department.

Service Manager/Account Manager

AMERICAN SECURITY LLC
01.2020 - 01.2023
  • Trained, coached, mentored, and supported ASI security personnel with monthly training sessions and building knowledge quizzes
  • Conducting quality assurance and safety checkpoints for ASI security personnel and the overall site

Correctional Officer (Field Training Officer)

Ramsey County
01.2011 - 01.2020
  • Managed and led personnel to ensure that officer's compliance, certifications, and training were maintained with the operations management of the department
  • Communicated and applied departmental policies, facility regulations, and civil service

Education

Master of Arts - Management & Leadership

Concordia University
Saint Paul, MN
01.2013

Bachelor of Arts - Juvenile Justice

Concordia University
Saint Paul
05-2010

Skills

  • Team Recruitment and Onboarding
  • Sports coaching
  • Safety and Security Procedure Implementation
  • Operations Management
  • Guest services
  • Project Management

Certification

  • First Aid Certification
  • AED Certification
  • Guard Card CPR
  • Certification PERC Card

Timeline

Residential Staffing Manager

Gibault Children's Services
01.2024 - Current

Security Manager

Andy Frain Services
01.2023 - 01.2024

Service Manager/Account Manager

AMERICAN SECURITY LLC
01.2020 - 01.2023

Correctional Officer (Field Training Officer)

Ramsey County
01.2011 - 01.2020

Master of Arts - Management & Leadership

Concordia University

Bachelor of Arts - Juvenile Justice

Concordia University
ORIEN FACION II