Orion Gordillo

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils, and seating areas daily.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Used POS system to accurately enter orders and process payments.

• Visual inspection: Check the condition of the home, including walls, ceilings, and moisture
• System inspection: Check the plumbing, electrical, and HVAC systems
• Security inspection: Look for signs of break-ins or vandalism, and check that doors and windows are locked
• Emergency repairs: Repair any urgent items that need attention
• Collect mail: Pick up mail to prevent a buildup that could signal a vacant home
• Emergency protocols: Have protocols in place for emergencies like weather-related incidents or break-ins
• Invoicing: Created Invoices for both returning and prospect customers that accurately provided costs and needs during company working hours

Reference: Kiemmy Garcia (Employer)

Phone: ‭(818) 966-6637‬

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Cleaned and maintained all areas of restaurant to promote clean image.
• Worked front counter, drive-thru and other areas.
• Became familiar with products to answer questions and make suggestions.
• Trained new team members on procedures, customer service, and sales techniques.
• Collaborated with team members to complete orders.
• Stocked shelves to organize aisles in assigned department.
• Took orders, prepared meals, and collected payments.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.