ORION S. GIBSON
Ellensburg
Summary
Costumer service orientated with over 5 years of experience in delivering exceptional customer service and training new employees in fast paced environments. Proficient in performing daily operational tasks, including cash reconciliation and event hosting, while maintaining a supportive and positive attitude. Holds certifications in OSHA safety, food handling, and quite impressive liquor service, demonstrating a commitment to safety and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollor Tree
Cle Elum, WA
08.2025 - 02.2026
- Led daily store operations, ensuring efficient workflow and adherence to company policies.
- Monitored cash intake, prepare and deliver cash and deposit records to the bank daily, while adhearing to company procedures.
- Monitor and analyze sales and market trends to optimize product displays and adjust ordering strategies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Regulary review and update saftey protocalls with the latest public health recommendations to ensure compliance with current regulations.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Established team priorities, maintained schedules and monitored performance.
Waitress/ Hostess Trainer
Sunset Cafe & Loose Wolf Salon
Cle Elum, Wa
05.2022 - 07.2025
- Trained new employees to follow Sunset Cafes rules and expectations
- Delivered exceptional customer service in fast-paced restaurant and Bar.
- Preform daily opening and closing duties such as restocking supplies and cleaning work areas.
- Upsold appetizers, drinks, desserts. when appropriate.
- Regularly hosted catering events for large groups like memorials, baby showers, rodeo or weddings and kept a positive and appropriate attitude for each particular event.
- Supported serving staff, food runners, and bussers by keeping the dining room clean.
- Retrieve alcohol, while ensuring persons are of legal drinking age.
- Performing daily cash reconciliation to ensure accuracy.
Housekeeper
Suncadia/Timber Lodge/ the Eagles
cle elum, wa
10.2020 - 07.2025
- Employed and trusted by several companies/homeowners.
- Regularly maintained Suncadia homes, Hotel rooms and vacation rentals.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture and wipe down all surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Change bed linens and towels, tidied up rooms.
- Sanitize all areas of hotel lobby and public restrooms
- Scrubbed kitchen appliances, countertops and fixtures.
- Responded to all requests from guests regarding housekeeping needs.
Education
Certificate of Technical Studies - Automotive Engineering
Perry Technical Institute
Yakima, WA03-2027
High School Diploma -
Cle Elum Roslyn Highschool
Cle Elum06.2023
Skills
- Adaptable and willing to learn
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Fast on feet
Certification
OSHA 40 hour, ServSafe Food handlers' card, MAST 13 liquor permit, Bloodborne pathogens
Timeline
Assistant Manager
Dollor Tree
08.2025 - 02.2026
Waitress/ Hostess Trainer
Sunset Cafe & Loose Wolf Salon
05.2022 - 07.2025
Housekeeper
Suncadia/Timber Lodge/ the Eagles
10.2020 - 07.2025
Certificate of Technical Studies - Automotive Engineering
Perry Technical Institute
High School Diploma -
Cle Elum Roslyn Highschool