Donilla Green
Detroit,MI
Summary
Dynamic and results-oriented HouseKeeping Supervisor with a proven track record at Hollis B Cleaning, specializing in elevating customer experiences through meticulous cleaning and sanitation, and exceptional guest relations. Expert in staff training and development, ensuring health and efficiency. Highly-qualified Housekeeping Supervisor offering 20+ years of hospitality experience. Hands-on manager and team leader dedicated to proving high quality efficient housekeeping operations in support of all customer needs.
Overview
18
18
years of professional experience
Work History
Housekeeping Supervisor
Hollis B Cleaning and Self Employed Residential
03.2007 - Current
- Cleaning offices and residential servies.
- Making sure customers come home to everything they need and businesses are spotless.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Event Coordinator
DKG & Associates
01.2007 - Current
- Plans events and sets clients with unforgettable experiences.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Education
Certificate - Medical Administration
National Institute of Technology
Southfield, MIHigh School Diploma -
Mumford
Detroit, MI06-1976
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Cleaning techniques
- Training and mentoring
- Staff scheduling
- Health and safety compliance
- Staff training and development
- Task delegation
- Cleaning bathrooms
- Department coordination
- Cleaning practices
- Vacuuming and sweeping
- Workload prioritization
- Customer relationship management
- Sanitation standards
- Chemical handling
- Ordering cleaning supplies
- Quality assurance controls
- Supply inventory management
- Folding clean laundry
- Staff evaluations
- Performance improvements
- Window cleaning
- Dusting furniture
- Invoice processing
- Housekeeping
Timeline
Housekeeping Supervisor
Hollis B Cleaning and Self Employed Residential
03.2007 - Current
Event Coordinator
DKG & Associates
01.2007 - Current
Certificate - Medical Administration
National Institute of Technology
High School Diploma -
Mumford
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