Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Orlando Garcia

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

CubeSmart Self Storage
01.2023 - 12.2023
  • Open the store, lock check, overlock units and over look property
  • Text and call customers that are delinquent, make collection calls
  • Pickup trash, maintain property clean and neat, empty garbage cans
  • Go to the bank to make deposits
  • Take payments, help walk ins customer, handle customer issues
  • Generate new leases
  • Help with the Auction, always giving the customer a WOW experience, sell a lock and insurance with every new rental
  • Upsale to increase your bonus
  • Team meetings every Wednesday.

Sales Associate

Red Wing Shoes
11.2019 - 12.2022
  • Assist every customer with their shoe needs
  • Follow account rules on what specific shoes the customer is allowed to get within the company
  • Keeping store clean by cleaning, sanitizing often during the day
  • Exceed daily and weekly sales goals
  • Truck runs - When an industrial account company hires us to go to the company with our shoe truck so the employee can shop from work
  • In charge in managing or take over when the owner or manager is not around.

Sales Associate

Shoe Carnival
11.2016 - 11.2018
  • Exceed daily and weekly sales goal both personally and team
  • Answered the phone and took any shoe check orders for shoes for store pickup
  • Order shoes for customers, pick their shoes, in store pick up
  • Assisted the customer in any and all needs and questions, and provided input and personal experience
  • Clean and maintained store nice and clean, deep clean restrooms once a week.

Barista

Starbucks
06.2014 - 02.2016
  • Prepared and served food and beverages
  • Took and served customer orders
  • Cleaned and maintained my work area
  • Built and sustained good relations with my team to ensure a smooth flow of communication
  • Accurately recorded sales and handled transactions with cash, debit, credit, vouchers and gift certificates
  • Followed drink recipes to deliver consistent drink quality and maximize guest satisfaction.

Host/Server

Waffle House
10.2013 - 06.2014
  • Greeted and sat guests
  • Presented menus
  • Cleaned, organized and stocked menus at host area
  • Treated all guests in a manner to ensure their complete satisfaction
  • Took names on a waiting list and quoted wait times to guests accurately when tables were not immediately available
  • Delivered exceptional, friendly, and fast service
  • Answer customer questions and made recommendations when requested.

Education

Diploma in General Studies -

Irving High School
Irving, TX
06.2015

Skills

    Effective communication

    Proficient problem solving

    Teamwork

    High task sales force

    Organizational plan to execute

    Social media management

    Restaurant experience

    Merchandising

    Food handling

    Bilingual

    Computer skills

    Communication skills

    Customer service

    Store management experience

Certification


  • Food Handler Certification
  • Certified Store Manager
  • Certified Assistant Manager
  • Employee of the Month (2017)

Timeline

Store Manager

CubeSmart Self Storage
01.2023 - 12.2023

Sales Associate

Red Wing Shoes
11.2019 - 12.2022

Sales Associate

Shoe Carnival
11.2016 - 11.2018

Barista

Starbucks
06.2014 - 02.2016

Host/Server

Waffle House
10.2013 - 06.2014

Diploma in General Studies -

Irving High School

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Orlando Garcia