Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Orlando Guzman

Boston,MA

Summary

Insightful and dedicated Travel Agent with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

7
7
years of professional experience

Work History

Travel Consultant

Live Out Destiny LLC
Orlando, FL
06.2023 - Current
  • Monitored competitors' prices and offerings to maintain competitive edge in the market.
  • Provided customers with detailed information about travel destinations and packages.
  • Helped clients achieve lowest fairs fares and minimize risks of penalties.
  • Developed and implemented marketing strategies to increase sales of travel packages.
  • Negotiated competitive rates with travel suppliers to ensure the best deals for clients.

Maintenance Manager

GNL Cleaning and Disinfecting
Boston, MA
02.2021 - 06.2023
  • Implemented quality control measures across all production lines to ensure high levels of efficiency.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.
  • Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
  • Delegated work to staff, setting priorities and goals.

Janitor

Hellen's Cleaner
Boston, MA
01.2018 - 02.2022
  • Sweep, mop and vacuum floors of all areas.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.

Education

High School Diploma -

Lynn English High School
Lynn, MA
06-2008

Skills

  • Hotel Accommodations
  • High volume environments
  • Client networking
  • Retail Sales
  • International reservations
  • Travel Arrangements
  • Reliability
  • Proficient in English and Spanish
  • Professionalism
  • Excellent Communication

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Travel Consultant

Live Out Destiny LLC
06.2023 - Current

Maintenance Manager

GNL Cleaning and Disinfecting
02.2021 - 06.2023

Janitor

Hellen's Cleaner
01.2018 - 02.2022

High School Diploma -

Lynn English High School

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Orlando Guzman