Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ORLANDO RUIZ

Milwaukee

Summary

Experienced warehouse and store assistant with a proven track record in customer service, order fulfillment, and warehouse operations. Proficient in managing inventory, coordinating shipping logistics, and operating forklifts to maintain smooth and efficient operations. Known for adaptability, reliability, outstanding teamwork, and communication skills.

Overview

4
4
years of professional experience

Work History

Runner/Housemam/Janitorial Lead

Mastercorp Resort Housekeeping Services
01.2025 - 06.2025
  • Oversaw daily runner schedules, ensuring adequate coverage during high-demand periods.
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Conducted regular inspections to identify maintenance needs and resolve issues promptly.
  • Trained new staff on proper cleaning techniques and safety protocols to promote consistency.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.

Store Assistant / Shipping & Receiving

Lowes
03.2024 - 07.2024
  • Customer facing cashier - Helped with cleaning inside the store - Fulfilled orders from customers - Operated cash register and accurately processed payments, returns, and exchanges - Demonstrated excellent customer service skills while interacting with customers in a friendly welcoming manner - Maintained inventory and store visual presentation to meet customer needs.
  • Collaborated with team members to set up product displays, increasing visual appeal.
  • Provided support during peak hours, maintaining service quality and customer satisfaction.

Warehouse Shipping Clerk

Curallux Inc
03.2022 - 09.2023
  • Managed and handled packages and orders from customers - Kept a clean working environment - Supervised a small team when team leader was not present - Resolved issues related to incorrect shipping addresses or missing items in an efficient manner - Expertly operated multiple software programs to process orders, generate labels and track shipments - Collaborated closely with the warehouse team to ensure timely deliveries of orders were met - Efficiently loaded and unloaded trucks with a forklift in compliance with safety regulations - Identified and boxed items for return shipment.

Store Assistant

UPS
06.2021 - 02.2022
  • Customer facing cashier - Fulfilled orders from customers - Operated cash register and accurately processed payments, returns, and exchanges - Mail handling including PO box inventory check ups - Wrapping of large packages when required.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained accurate cash drawer and balanced daily receipts.

Education

High School Diploma -

Crisda Academy
Miami, FL

Skills

  • Warehouse Safety
  • Record Keeping
  • Team Work
  • Customer Service
  • Adaptability
  • Labeling Accuracy
  • Forklift Operation
  • Material Handling
  • Loading and Unloading
  • Workplace Cleanliness

Languages

Bilingual: Fluent in English and Spanish (Native proficiency)

Timeline

Runner/Housemam/Janitorial Lead

Mastercorp Resort Housekeeping Services
01.2025 - 06.2025

Store Assistant / Shipping & Receiving

Lowes
03.2024 - 07.2024

Warehouse Shipping Clerk

Curallux Inc
03.2022 - 09.2023

Store Assistant

UPS
06.2021 - 02.2022

High School Diploma -

Crisda Academy

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