ORLANDO VALENCIA

Motivated by a passion for computers and driven by strong leadership skills, dedicated to applying extensive knowledge in the field to achieve optimal results. Focused on excellence, strives to utilize expertise in computer science and ability to lead teams effectively. Aims to make a significant impact in the industry and contribute to the success of any organization.

I enjoy maintaining a healthy lifestyle through regular workouts, focusing on both physical fitness and mental well-being. Staying active helps me stay disciplined and energized, which translates into other aspects of my life. In my free time, I work on personal projects to deepen my understanding of cybersecurity and IT skills, constantly exploring new tools and techniques to stay ahead in the field. This balance of physical activity and technical learning keeps me motivated and sharp. 

• Over 3 years of cumulative customer service experience across various industries.
• Proven ability to handle customer inquiries professionally and efficiently.
• Skilled in maintaining accurate records and data entry.
• Capable of analyzing situations to provide quick and effective solutions.
• Adept at learning new systems and processes to enhance service delivery.