Orlando Van Winkle
Round Rock,AZ
Summary
Detail-oriented professional with a strong focus on workplace safety and conflict resolution. Experienced in supervising operations and training team members, driving improved efficiency and customer satisfaction through effective collaboration and performance analysis.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Lead
Walmart
03.2025 - 06.2026
- Supervised daily operations, ensuring team alignment with Walmart standards and objectives.
- Trained new team members on operational procedures and customer service best practices.
- Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
- Collaborated with cross-functional teams to streamline workflow processes, improving efficiency.
- Analyzed performance metrics, identifying areas for improvement and implementing corrective actions.
Roustabout
Delta Constructors
04.2024 - 03.2025
- Operated and maintained heavy machinery to support drilling operations.
- Assisted in rigging and transporting equipment to optimize workflow efficiency.
- Conducted routine inspections of tools and equipment to ensure safety compliance.
- Collaborated with team members to execute maintenance tasks effectively.
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Performed diverse manual labor tasks, digging trenches and laying pipes with superior physical endurance.
Team Lead
Walmart
01.2022 - 03.2024
- Coached team members in techniques necessary to complete job tasks.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coordinated staff schedules, optimizing labor resources to meet peak demand periods effectively.
- Conducted regular team meetings to communicate goals, provide feedback, and foster collaboration.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Installation and Service Technician
Choice Wireless
04.2021 - 12.2022
- Installed and configured wireless communication equipment for residential and commercial clients.
- Conducted troubleshooting and repair of network issues to ensure optimal service quality.
- Provided technical support and training to customers on device usage and functionality.
- Collaborated with team members to develop efficient installation procedures, improving workflow consistency.
- Maintained accurate documentation of service calls, installations, and customer interactions for quality assurance.
- Mentored junior technicians in advanced installation techniques and customer service skills.
- Led initiatives to enhance customer satisfaction through proactive communication and follow-up services.
Education
High School Diploma -
High School Diploma -
Chinle High School
Chinle, AZ05.2001
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Schedule management
- Employee evaluation
- Equipment maintenance
- Employee training
- Teamwork and collaboration
- Daily workflow improvement
Certification
- Forklift Certified - 1 year with Walmart
- Forklift Certified - 1 year with Delta Constructors
Timeline
Team Lead
Walmart
03.2025 - 06.2026
Roustabout
Delta Constructors
04.2024 - 03.2025
Team Lead
Walmart
01.2022 - 03.2024
Installation and Service Technician
Choice Wireless
04.2021 - 12.2022
High School Diploma -
High School Diploma -
Chinle High School