Ornela Kaloti

• Planning and organizing
• Communicating
• Providing feedback
• Training and onboarding
• Recommending

• Greeting
• Menu
• Customer service
• Communication

• Staff Management
• Customer service
• Leadership and communication
• Training and onboarding
• Creating schedules

• Welcoming guests
• Managing reservations
• Answering calls
• Managing waitlist
• Providing service

• Greeting
• Customer service
• Communication

• Guest relations and customer service
• Staff supervision
• Compliance and safety
• Developing and managing agritourism activities

• Customer service
• Caregiver for elderly. ect

• Customer service
• Customer interaction
• Data entry
• Account management .

• Conducting regular foot patrols of designated areas
• Monitoring survelliane cameras and access control system
• Checking visitor identification and verifying authorized access
• Maintaining detailed incident reports and logs . ect

• Event coordination
• Social media menagment
• Communication skills
• Administrative support

Experience

• Telephone management
• Appointment scheduling
• Calendar maintenance
• Front desk operations
• Comunication skills
• Coustomer service focus
• Greeating and directing visitors