ORNELLA GIBORE
St. Catherine ,Jamaica
Summary
Efficient Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing a solid background in thoroughly cleaning in a timely manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper
ROK Hotel Kingston, Tapestry Collection By Hilton
11.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Room Attendant
- Paradise Reggae Resort
01.2016 - 10.2021
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Provided laundering services for guests by washing, drying and hanging laundry.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
Gas Pump Attendant
- Rubis Energy Station
08.2012 - 12.2015
- Sold and installed accessories, such as batteries, windshield wiper blades, fan belts, bulbs, and headlamps
- Collected cash payments from customers and made change and charge purchases to customers' credit cards, providing customers with receipts
- Checked tire pressure and levels of fuel, motor oil, transmission, radiator, battery, and other fluids, adding air and fluids as required
- Activated fuel pumps and filled fuel tanks of vehicles with gasoline and diesel fuel to specified levels
- Prepared daily reports of fuel, oil and accessory sales.
- Provided efficient and courteous service to customers at all times.
- Housekeeping Level 1 Team Jamaica Certificate
Education
HEART Trust NTA Certificate -
Sandals Corporate University, Heart Trust NTA
10.2018
High School Diploma -
Eltham High School
Spanish Town Jamaica 06.2007
Skills
- Laundry Management
- Supply Inventory Management
- Cleaning Techniques
- Guest Relations
- Customer Service
- Health and Safety Compliance
- Hazardous Chemical Training
- Excellent Oral and Written Communication
- Cleaning and Organizing Abilities
- Teamwork
- Time management
- Bed making proficiency
- Polishing surfaces
- Attention to detail
Certification
Heart Trust NTA certification in Housekeeping
Timeline
Housekeeper
ROK Hotel Kingston, Tapestry Collection By Hilton
11.2022 - Current
Housekeeping Room Attendant
- Paradise Reggae Resort
01.2016 - 10.2021
Gas Pump Attendant
- Rubis Energy Station
08.2012 - 12.2015
HEART Trust NTA Certificate -
Sandals Corporate University, Heart Trust NTA
High School Diploma -
Eltham High School
Heart Trust NTA certification in Housekeeping
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